Lifecycle Marketing Specialist

Our Mission

At Floor & Decor, we’re transforming spaces and careers across the country. The most exciting thing we’re building isn’t just floors—it’s a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next.

Your Work Matters

As a Lifecycle Marketing Specialist at Floor & Decor, you’ll be the connective tissue behind the messages our customers rely on—making sure the right communication lands at the right time, every time. Your work ensures promotional campaigns, loyalty moments, store openings, and operational updates are executed with precision across email, SMS, and app push. When lifecycle marketing works seamlessly, customers feel understood—and the business moves faster because of it.

Your Day Consists Of

• Managing and maintaining the lifecycle communications calendar across email, SMS, and app push to ensure cross-channel alignment
• Coordinating schedules, priorities, and timelines for promotions, store events, loyalty messaging, and operational communications
• Supporting QA and proofing to ensure accuracy in content, links, personalization, targeting, and deployment timing
• Partnering with content, creative, CRM, Pro, Brand, Field, and Project Management teams to track assets, approvals, and readiness
• Monitoring campaign execution and proactively flagging risks, gaps, or issues before they impact delivery
• Maintaining documentation and contributing to process improvements that increase efficiency, accuracy, and clarity

You’ll Be Successful With

• 2–4 years of experience in lifecycle, email, CRM, or digital marketing—or a highly organized coordination role within marketing
• Comfort working across email platforms and familiarity with SMS or app push communications
• Strong organizational and prioritization skills, with the ability to manage multiple initiatives at once
• High attention to detail and confidence working within structured processes and timelines
• Basic understanding of segmentation, triggered messaging, and customer journeys
• Clear, professional communication skills and the ability to work cross-functionally

Work Environment / Physical Expectations

• Primarily a sedentary role with extended periods of sitting, though occasional walking, standing, or light physical activity (lifting up to 20 lbs) may be needed.

• Work is typically performed in a quiet to moderate office setting, with occasional exposure to active warehouse environments and moving equipment.

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life balance, including:

• Paid vacation and sick time for eligible associates

• Paid holidays plus a personal holiday

• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.