The Role
Plans, executes, tracks, and closes client projects in a fast-paced localization environment. Responsibilities include gathering requirements, managing schedules, budgets, risks, resources, suppliers, quality, profitability, and stakeholder communications. The role leads diverse virtual teams, maintains client relationships, supports business growth, documents processes, and ensures timely, cost-effective delivery.
Summary Generated by Built In
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
MAIN PURPOSE OF THE JOB
The Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. The Project Manager works with the client to understand requirements and engages the global team in the fulfillment of these requirements.
The ideal candidate is a driven but steady individual, capable of building relationships across the entire project team, with the flexibility and energy to thrive in a dynamic environment.
Measures of success
Delivery of services in line with core KPIs for project management, which include but are not limited to:
- client satisfaction;
- on-time delivery;
- cost control and profitability;
- revenue throughput;
- Client growth.
MAIN DUTIES
- Project planning, scoping, requirements gathering and validation with the client.
- Identifying and working with the relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements.
- Risk analysis and contingency planning (plan-do-check-act cycle).
- Leading the internal and external team to successful execution and delivery of client projects
- Creating schedule and monitoring timeliness of delivery.
- Managing the budget and controlling project costs.
- Establishing and nurturing relationships with the customer, internal teams and external suppliers.
- Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action).
- Actively seeking ways to optimize delivery, client satisfaction, quality and profitability.
- Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.
- Ensuring finance systems are kept up to date and accurate.
- Process documentation and knowledge management.
- Ensuring profit of project is maintained through the management of margin.
EXPERIENCE
- Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry.
- Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape and emerging trends.
- Experience with CAT tools
- Experience in financial management and budget to actual management.
- Customer relationship management and business development skills to drive organic growth.
KEY COMPETENCES
- Energy and a positive attitude with excellent interpersonal skills.
- The ability to lead large, diverse, virtual teams.
- Excellent written and verbal communication skills.
- Strong organizational and problem-solving skills.
- Effective presentation skills.
- Ability to build and maintain strong client relationships.
- Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment
EDUCATION
- Bachelor’s degree (B.A.) from a college or university in a related field or equivalent work experience.
OTHER RELEVANT SKILLS
- Energy and a positive attitude with excellent interpersonal skills.
- The ability to lead large, diverse, virtual teams.
- Excellent Written and verbal communication skills.
- Strong organizational and problem-solving skills.
- Effective presentation skills.
- Ability to build and maintain strong client relationships
- Ability to learn and master quickly the technology, tools and processes required by the account
- The ability to train a Project Coordinator on projects/processes
ONLY CVs IN ENGLISH WILL BE CONSIDERED
Skills Required
- Proven project management experience in a fast-paced, client-centric environment
- Experience in the translation or localization industry
- Knowledge of the translation industry, including its technology, processes, competitive landscape, and emerging trends
- Experience with CAT tools
- Experience in financial management and budget-to-actual management
- Customer relationship management and business development skills
- Bachelor's degree in a related field or equivalent work experience
- Excellent written and verbal communication skills
- Strong organizational and problem-solving skills
- Ability to lead large, diverse, virtual teams
- Effective presentation skills
- Ability to manage multiple priorities in a deadline-driven environment
- Ability to quickly learn and master account-specific technologies, tools, and processes
- Ability to train a Project Coordinator on projects and processes
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The Company
