Life Enrichment Director

Posted 16 Days Ago
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Flagstaff, AZ, USA
In-Office
Junior
Real Estate • Social Impact
The Role
Directs life enrichment programming for senior living residents, including activities, outings, events, resident engagement, care plans, assessments, newsletters, budgets, quality assurance, compliance, and departmental staffing. Supervises employees and volunteers, coordinates with families and other departments, participates in care conferences and inspections, and ensures programs support residents’ physical and psychosocial wellbeing.
Summary Generated by Built In
Job Summary & Responsibilities

The Director of Life Enrichment plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to ensure residents are receiving a balance of life enrichment activities that are designed to maintain and promote physical and psychosocial wellbeing.


Essential Job Functions

  • Develop, implement, facilitate, evaluate and direct Life Enrichment programs and operations.
  • Implement and communicate department policies and procedures. Communicate best practices to staff, residents and families.
  • Coordinate activities with other departments.
  • Organize and facilitate resident outings.
  • Adapt to match each resident’s needs, preferred communication, and engagement style.
  • Plan and participate in special events.
  • Develop and publish monthly calendar and facility newsletter.
  • Purchase and maintain adequate equipment and supplies for the Life Enrichment Department while managing budget for supplies, outside contracts, and transportation.
  • Participate in facility surveys (inspections) made by authorized government agencies. Develop a plan of correction for deficiencies noted during survey inspections and ensure compliance with the plan in the future.
  • Review and resolve departmental complaints and grievances and communicate to the Executive Director of action(s) taken as appropriate.
  • Develop, implement, and maintain an ongoing quality assurance program for the Life Enrichment Department.
  • Participate in resident council meetings and oversee that best practices for conducting resident council meetings are adhered to.
  • Direct the recruitment, interviewing and selection of the Life Enrichment personnel.
  • Determine the staffing requirements and work schedules necessary to meet the community’s needs.
  • Develop staff and monitor performance of personnel.
  • Recruit, train and supervise volunteers.
  • Review and revise Activity Care Plans, assessments, and progress notes as directed by regulations.
  • Complete the activity assessments within the required timeframes.
  • Document resident participation in the Resident Engagement Record.
  • Participate in care conferences and discharge planning as necessary.
  • Maintain electronic records of department expenditures and assure that adequate financial records and cost reports.
  • (Long-term care only) Develop an Activity Care Plan for each resident that identifies each resident’s needs and outline on-going/completion goals.
  • (Long-term care only) Ensure the resident/family is encouraged to participate in the development and review of the resident’s Activity Care Plan.
  • (Long-term care only) Ensure that Life Enrichment personnel are aware of the Activity Care Plan and process and that the goals identified are incorporated into the daily activity routine for each resident.
  • Perform other job-related duties as assigned.

Knowledge and Critical Skills

  • Be able to make independent decisions and follow instructions.
  • Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public.
  • Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
  • Communicate effectively in a manner that is sufficient for supervisors, team members, prospects, residents, and families.
  • Knowledge/proficiency of Microsoft Office Suite.

Education and Experience

  • Must meet all applicable state and federal requirements for this position.
  • Degree from an accredited College/University (Therapeutic Recreation, Gerontology or Recreation Management Degree preferred).
  • Must meet one or more of the following criteria:
  1. Licensed or Registered Therapeutic Recreation Therapist (nationally or in the state of practice), and/or eligible for a Therapeutic Recreation Specialist Certification by a recognized association.
  2. Two or more years of social or recreational program management experience (held within the past five years) in a health care setting.
  3. Hold an Occupational Therapist or Occupational Therapy Assistant License
  4. Ability to successfully complete a training course approved by the state within 3 months of employment.
  • Fluent in English, verbal and written

Supervisory Responsibility

This position does have direct reports and supervisory requirements.


Working Conditions and Physical Demands

Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.

Physical Requirements - The Physical activities of this position involve:

  • Prolonged periods of sitting at a desk and working on a computer
  • Prolong periods of standing, walking community
  • Must be able to lift, carry and pull up to 30 pounds at times
  • Must be able to push up to 50 pounds at time
  • Times when kneeling, crouching and reaching
  • Alternate between standing and sitting

Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are:

  • Executes tasks independently
  • Ability to express yourself clearly and effectively
  • General computer literacy

Environmental Requirements - An individual in this position may be exposed to:

  • Ambient room temperatures, lighting and traditional office equipment as found in a typical office environment
  • Times where you may work outdoors in varying weather conditions (e.g., if there is a barbeque).

Other Requirements –

  • Ability to work nights, weekends and holidays, upon request
  • Ability to work overtime as needed

Platinum Service®

Platinum Service® is characterized by a high level of responsiveness delivered in a competent, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service® program.


Conclusion

All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.


Acknowledgement

I understand this job description and its requirements, and that I am expected to complete all job-related duties as assigned. I understand the essential functions may be altered from time to time.

By signing below, I acknowledge I am able to perform the essential functions of this job with or without a reasonable accommodation. If I require a reasonable accommodation, I will inform the recruiter/hiring manager, my manager, or Human Resources and agree to participate in the interactive process to discuss possible accommodations.

Preferred Qualifications


The Peaks, A Senior Living Community has served the Flagstaff community since 2000. Here, team members serve a range of lifestyles and care levels, including bungalow living, independent living, assisted living, memory care, rehabilitation, long-term care, and respite care. We take pride in delivering Platinum Service®, our commitment to put residents and their families at the heart of everything we do. Join our team and come see why our team members consistently place The Peaks above other communities as a great place to work.
Enjoy the total rewards of competitive pay plus benefits centered on you while performing meaningful work.

Skills Required

  • Meet all applicable state and federal requirements for the position
  • Degree from an accredited college or university; Therapeutic Recreation, Gerontology, or Recreation Management preferred
  • Licensed or Registered Therapeutic Recreation Therapist, or eligible for Therapeutic Recreation Specialist Certification
  • Two or more years of social or recreational program management experience in a healthcare setting within the past five years
  • Occupational Therapist or Occupational Therapy Assistant license
  • Ability to complete a state-approved training course within three months of employment
  • Fluent written and verbal English
  • Proficiency with Microsoft Office Suite
  • Ability to work nights, weekends, holidays, and overtime as needed
  • Ability to lift, carry, and pull up to 30 pounds and push up to 50 pounds
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The Company
4,000 Employees
Year Founded: 1965

What We Do

The Goodman Group is a privately held company that develops and manages senior living, health care, residential, and commercial communities and properties. Its managed environments serve more than 10,000 residents and provide employment for over 4,000 people. The company focuses on enriching lives, supporting well-being, and building thriving communities through services such as independent and assisted living, memory care, and health care.

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