Liaison, Business Development

Saint Mary’s Regional Health System

Russellville, AR

Behavioral Health Business Development Liaison

Full-Time

Your experience matters:

At Saint Mary’s Regional Health System, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.

How you’ll contribute:
The Behavioral Health Business Development Liaison initiates one-on-one dialog with potential referral sources and maintains positive relationships with current referral sources. They design, develop, and drive cutting-edge sales strategies designed to increase patient admissions through the building of long-term relationships with these referring facilities, clinics, community partners, and physicians. The BH Business Development Liaison will implement an effective marketing plan for achieving budgeted census, patient mix, referral, and contact objectives.

Additional responsibilities include:
Those functions that the individual who holds the position must be able to perform unaided or with the assistance of reasonable accommodation.

Maintain appropriate statistics and generate report(s) as required by the facility hospital’s
policy and procedures in addition to the Facility Administrator.

Communicate with physicians/discharge planner/social worker/other referral sources as
needed effectively.

Conduct sale’s calls on existing and potential referral sources to maintain a constant flow of referrals and perform problem solving as necessary. Actively identify and follow-up on
opportunities to increase profitability, efficiency, and market share.

Follow – up on internal and external problem(s) as related to referral/admission process to
ensure rapid solutions. Maintain knowledge of and effectively promotes programs and
internal resources.

Review and provide written analysis of denial tracking on a monthly basis to Facility
Administrator and recommend plan of action.

Develop and maintain system and/or procedure to increase and maximize inpatient to
PHP/IOP or other program at facility conversion rate.

Review and provide written analysis of referrals and admissions by Medical Director,
Hospital, and payer source with recommendation and action plan. Monthly review and
analysis of marketing contacts with recommendations and action plan. Monitor and assist
with admission/discharge procedure.

Actively schedule and conduct presentations and tours of the facility to referral sources,
professionals, and family members. Participate in community activities that promote the
facility service(s). Ensure consistent marketing of facility is implemented – this is including
newspaper advertisement, television advertisement, etc.

What we offer:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage with tailored benefit options for part-time and PRN employees, and more.

Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

Professional Development: Ongoing learning and career advancement opportunities. 

Qualifications and requirements:

Bachelor’s Degree required. Master’s Degree Preferred

Licenses/Certification:
Valid Driver’s License
Clinical Licensure Preferred (LCSW, LMFT, LPC, RN, LPN)

Experience:
Two years marketing/sales experience.
Formal sales training.
Demonstrated healthcare sales experience - lead generation, educating the referral source,
persistent follow up and follow through on all leads as well as demonstrated experience
working in a clinical setting directly involved with patient diagnosis and/or assessing acuity
for complex patients.

EEOC Statement

Saint Mary’s Regional Health System is an Equal Opportunity Employer. Saint Mary’s Regional Health System is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

About UsLifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. About the TeamWe employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.