Liability Desk Examiner (remote)

Liability Desk Examiner (remote)

Company Overview:

Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claims organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!

As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and a “roll-up-your-sleeves, get it done” mentality. We are searching for experienced, energetic, creative, and self-reliant professionals for exciting career opportunities!

Job Summary:

The work of our inside desk examiners directly contributes to the success of our organization. You will have the ability to make a meaningful impact by leveraging your industry expertise, customer service skills, and ability to manage priorities in a fast-paced environment. This is the perfect opportunity for a self-motivated Field Adjuster to apply their knowledge of coverages and negligence theories while investigating General Liability, Auto and Property claims. This position provides an opportunity for the right candidate to expand their career and grow with a forward-thinking organization.

Responsibilities:

• End to end management of liability loss claims according to policy coverage and state requirements
• Conduct thorough investigations to determine damages and assess liability exposure.
• Interview related parties including insured, witnesses, and others as appropriate. Take detailed notes of your interactions and enter them in our internal claims handling software.
• Ability to evaluate bodily injury claims 
• Recognition of subrogation potential
• Work well with internal and external customers to provide superior reports so that proper evaluations of claim values can be made.
• Appropriately represent the company by executing a high level of service and maintaining professionalism at all times.

Key requirements:

• At least 3+ years of relevant experience
• Must maintain current and valid adjuster license(es)
• Must maintain a valid driver’s license
• Strong project management skills and ability to work independently
• Strong working knowledge of insurance laws and general construction
• Strong verbal and written communication skills
• Excellent customer service skills
• Experience with ImageRight, or similar is a plus
• Experience at a Third Party Administrator (TPA) company is a plus
• Must have physical ability to conduct the responsibilities of the position (carrying 30+ lbs)

Benefits and Perks:

​​We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance, and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company!