Lexus Stevens Creek Sales Portfolio Consultant

Posted 25 Days Ago
Be an Early Applicant
San Jose, CA, USA
In-Office
19-20 Hourly
Entry level
Automotive • Retail
The Role
Generates automotive sales from previous clientele through heavy outbound calling, appointment setting, follow-up, and phone-based guest assistance. Explains vehicle pricing, packages, availability, features, and benefits; introduces dealership service and parts operations; maintains activity records; meets sales objectives; and supports other sales department duties. Requires professional communication, organizational skills, basic math, automotive sales law knowledge, a valid driver’s license, and strong customer service. Bilingual or multilingual skills are preferred.
Summary Generated by Built In
Overview

We’re looking for an ideal candidate who is eager, well-rounded, ambitious, and ready to jump into a new and exciting career. The Sales Portfolio Consultant is responsible for generating business from previous clientele data base. If you’re passionate about guest service and you are bilingual in Mandarin, Vietnamese, or Spanish then come work with the best of the best in the automotive industry! 


The Sales Portfolio Consultant Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Rate of $18.70 -  $20.00. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit. 


*This position is 100% on site at Lexus of Stevens Creek in San Jose, CA.


Perks of working with us:

  • Weekly Pay - get paid every Friday.
  • Vacation (accruals earned on Full Time or Part Time status)
  • Vision, dental, and medical care benefits available to any team full time team member
  • Team member referral bonus program
  • Tuition reimbursement
  • Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….
  • Development and growth opportunities
  • 401k with a generous Company match
Responsibilities
  • Assists guests who are inquiring about vehicles over the phone by asking questions and listening carefully to their responses. 
  • Heavy outbound calling setting up appointments from our own clientele portfolio.
  • Communicates with callers in a professional, friendly, and efficient manner.
  • Follow-up with guests by phone who previously visited the dealership to ask for their business. 
  • Provides guests with information on vehicle pricing (MSRP), packages, and availability.
  • Explains fully product performance, application, and benefits to guests. 
  • Informs about and introduces guests to dealership operations, including the service and parts departments, to emphasize to customers the quality and efficiency of the dealerships service operations. 
  • Maintains daily activity records and reports.
  • Achieves the sales objectives set by management.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
  • Assists in all other areas of the sales department, as needed.
  • Performs other specific administrative duties as assigned by management. 
  • Maintains professional appearance.
  • Maintains high ethical standards on all actions.
Qualifications

Qualifications 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual should possess:

  • A high school diploma or equivalent.
  • High degree of self-initiation, organizational skills and problem solving. 
  • Proficient in Microsoft Office Applications (Word, PowerPoint, Publisher, Excel) 
  • Strong oral and written communications skills.
  • Knowledge of basic mathematical concepts (such as add, subtract, divide, multiply, and percentages); and laws that govern retail automotive sales.
  • Ability to coordinates activities with other employees; read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retail auto sales; use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person; use standard office equipment.  
  • Must have a valid driver’s license and maintain an acceptable and safe driving record.
  • Bilingual, multilingual skills highly desired

Physical Demands

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

  • Sit for long periods at a time.
  • Use hands and fingers in repetitive motions, daily.
  • Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
  • Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments.
  • Adjusting, moving, and lifting objects up to 50 pounds.
  • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
  • Remaining in a stationary position, often standing, or sitting for prolonged periods.
  • Operating motor vehicles and/or heavy equipment.
  • Ascending or descending ladders, stairs, scaffolding, ramps, and poles

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Penske Motor Group

WHAT SETS US APART FROM THE COMPETITION!

Lexus of Stevens Creek is a proud member of the Penske Motor Group family of automotive dealerships.  We take a different approach than others in the industry.  We provide the best possible guest experience for the thousands of guests we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians. As the #1 New & Pre-Owned dealership in Northern California, we have the largest inventory, offer great values, above all we make sure that our Guests and Team Members are treated special; and that is one of the reasons that it's not only a pleasure to shop here but to work here as well.


We are looking for the best and brightest to join our team!

Are you eager, well-rounded, and ambitious? 

Do you value exceptional guest service? 

Are you ready for the new adventure in your career? 

Then apply with us today! 

WHAT DO TEAM MEMBERS HAVE TO SAY?

Want to know what it’s like to work here?  Check us out on Glassdoor.com! http://www.glassdoor.com/Overview/Working-at-Penske-Motor-Group-EI_IE510101.11,29.htm


Skills Required

  • High school diploma or equivalent
  • High self-initiation, organizational, and problem-solving skills
  • Proficiency in Microsoft Office applications, including Word, PowerPoint, Publisher, and Excel
  • Strong oral and written communication skills
  • Knowledge of basic mathematical concepts, including percentages
  • Knowledge of laws governing retail automotive sales
  • Ability to communicate professionally by phone, internet, and in person
  • Ability to work well with the public and coordinate with employees
  • Ability to read and comprehend instructions and information in English
  • Ability to learn and understand federal, state, and local retail automotive sales laws
  • Ability to use good judgment, follow up, and pay attention to detail
  • Ability to use standard office equipment
  • Valid driver’s license and acceptable, safe driving record
  • Bilingual or multilingual skills
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The Company
HQ: El Monte, CA
1,200 Employees
Year Founded: 1985

What We Do

Penske Motor Group owns and operates Toyota and Lexus automobile dealerships in California and Texas. Its mission is to care for guests one at a time, delivering service excellence and experiences that foster lifetime relationships. The group’s portfolio includes Longo Toyota in El Monte, California, described as its flagship dealership, and additional Toyota and Lexus locations in California and Texas.

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