Lexus Business Manager

Posted 13 Days Ago
Be an Early Applicant
06108, East Hartford, CT, USA
In-Office
200K-350K Annually
Mid level
Automotive • Retail
The Role
Sell finance, lease, warranty and insurance products for new and used vehicles; process and bill deals daily; verify paperwork and customer information in the DMS; obtain lender approvals and ensure timely funding; maintain compliance and strong customer satisfaction; assist management with closings and staff direction as needed.
Summary Generated by Built In

Role Purpose

Produce additional revenue through the sale of finance, warranty, aftersell and insurance programs to new and used car customers.

Leadership

This role does not manage others.

Core Accountabilities

  1. Bill all deals daily for delivery. Check all paperwork for correct title, lien information, taxes, etc. Ensure all paperwork is complete. Ensure completion of all signatures and information in order to ensure quick foundering, accurate incentive payment, and motor vehicle processing.
  2. Verify that all information is up-to-date and accurate, including emails.
  3. Ensure that all customer contact information entered into DMS is complete and accurate.
  4. Sell new and used vehicle finance/lease programs and warranties. Aftersell products at a maximum price PRU.
  5. Obtain approval from lending sources for all deals. Build and maintain good relationships with finance sources and insurance carriers.
  6. Adhere to all industry compliance standards.
  7. Ensure prompt (within four business days) funding on all lease and financial contacts.
  8. Promote high CSI standards for the dealership.
  9. Processing all credit applications immediately for approval. All deals must be processed, submitted, and pre-billed prior to delivery date.
  10. Assist General Manager and Sales Manager as needed with closing deals and/or directing staff.
Qualifications

Competencies and Qualifications

  1. High School Diploma, college degree preferred.
  2. 3-4 years’ experience in a sales orientated environment preferred
  3. Can adapt and embrace change with an internal and external customer centric mindset
  4. Act as an advocate for teammates and have a strong commitment to technology advancement
  5. Possesses effective communication skills: oral, written, listening.
  6. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Skills Required

  • High School Diploma
  • College degree
  • 3-4 years' experience in a sales orientated environment
  • Ability to adapt and maintain a customer-centric mindset
  • Advocate for teammates and commitment to technology advancement
  • Effective communication skills (oral, written, listening)
  • Customer service orientation and problem resolution skills
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The Company
305 Employees
Year Founded: 1921

What We Do

Founded in 1921, Hoffman Auto Group is a family-owned business operating multiple dealerships and collision centers across Connecticut and Vermont, offering sales and service for various automotive brands.

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