Level 4 Hospitality Manager Apprenticeship at AG Hospitality Services
We are looking for a Hospitality Manager Level 4 Apprentice with hospitality experience and leadership potential. You'll maintain high standards of cleanliness and presentation, support other departments, and complete physically demanding tasks. Strong attention to detail, stamina, and a commitment to excellent service are essential.
Apprenticeship Overview:
- Salary: £8.00 an hour, Automatic pay increase after one year on programme for 19+ year olds
- Working Week: Monday - Sunday (40 hours per week, shift to be confirmed)
- Hours: 40 hours per week
- Duration: 18 months
- Level 4 Hospitality Manager Apprenticeship standard qualification
- Online training supported by our dedicated tutor
- Location: 142-146 Cricklewood Broadway, London, NW2 3ED
Duties:
- Oversee daily hotel operations across Front Office, Food & Beverage, and Housekeeping.
- Act as Manager-on-Duty and lead the hotel in the Hotel Manager's absence.
- Ensure SOPs, service standards, and company policies are consistently followed.
- Monitor costs, manage budgets, and support KPI delivery.
- Complete daily financial reporting and reconciliations.
- Manage staff rotas, training, and performance reviews.
- Drive guest satisfaction, online reputation, and repeat business.
- Ensure compliance with health & safety and statutory requirements.
- Support maintenance and continuous property improvement initiatives.
Qualifications:
- GCSEs in English and Maths at grades 4–9 (A*–C) desirable
Skills and Personal Qualities:
- Strong leadership skills with a hands-on management approach
- Experience with budgets, reporting, and cost control
- Familiarity with PMS systems (preferably Rezlynx)
- Good knowledge of health & safety and food hygiene
- Proficient in MS Office
- Flexible to work weekends and shifts
What is the expected career progression after this apprenticeship?
Potential full-time employment for the right candidate upon successful completion of the apprenticeship.
Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
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Skills Required
- Hospitality experience
- Leadership skills and a hands-on management approach
- Experience with budgets, reporting, and cost control
- Familiarity with property management systems, preferably Rezlynx
- Knowledge of health and safety and food hygiene
- Proficiency in Microsoft Office
- Flexibility to work weekends and shifts
- GCSE English and Maths at grades 4-9 or A*-C
What We Do
LMP Group is a UK-based collective of three education-centric companies dedicated to inspiring ambition and widening horizons within the education industry. As an award-winning training provider, they specialise in delivering apprenticeships and funded training programmes across the education, early years, professional, and business sectors, providing alternative education, traineeships, and employability and upskilling solutions for schools, employers, and individuals across the UK.
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