Lending Specialist

Posted 15 Days Ago
Be an Early Applicant
Moncton, NB, CAN
In-Office
Junior
Software • Financial Services
The Role
As a Lending Specialist, you'll provide customer service, sell loan products, gather loan information, manage accounts, and meet business goals.
Summary Generated by Built In

Are you looking for a career that suits you?  You’re in luck! Come join Fairstone, Canada’s leading provider of responsible lending solutions to underserved Canadians.

We are recruiting the best talents to join our diverse team in our Moncton Main, NB branch.

About the Role

As a Lending Specialist, you will report to the Branch Manager and your main responsibilities will be to:

  • Provide best-in class customer service to current and prospective customers on the phone or in person.
  • Soliciting existing customer for lending solutions.
  • Gathering loan information
  • Selling our loan and protection products
  • Closing loans virtually and in person
  • Following up past due customer accounts.
  • Cash controls including taking payments
  • Strive for excellence/ meet or exceed business goals.
  • Commit to your personal training and development to support our mission to deliver the best borrowing experience to earn our customer’s trust and loyalty.
  • Working hours: Monday to Friday (some weekends and evenings may be required)

Working at Fairstone during COVID-19

We have adopted the highest standards to guarantee the continuity of our operations during this period, while ensuring the continued well-being of our employees:

  • Best practices and protocols to guarantee a safe interview
  • Continue serving our customers through our digital and phone channels
  • Mandatory social distancing, maximum person limit and hygiene protocols in all our branches

Qualifications

  • Authorized to work in Canada
  • High-school diploma or the equivalent
  • 0-2 years’ experience in sales and customer service preferred
  • Great communication skills
  • A Team player!

What else is important for you to know

  • Incentive programs to recognize when sales targets are met
  • Reward program with the opportunity to collect points for travel or goods
  • Flexible schedules available between 20 to 40 hours per week
  • Possibility to work from home 1- 2 days a week once the training is completed (depends on the branch)

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time

Job Type:Permanent

Skills Required

  • High-school diploma or the equivalent
  • 0-2 years' experience in sales and customer service
  • Great communication skills
  • Team player
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The Company
HQ: Montreal, Quebec
1,293 Employees
Year Founded: 1926

What We Do

At Fairstone Bank, we do things differently. We’re committed to strengthening how businesses connect with their customers, offering value-driven financial products and services that drive business success and deliver the right customer experience. We do this by building adaptable, innovative financial services, so clients can take full advantage of every opportunity that comes their way. Fairstone Bank and its subsidiary, Fairstone Financial Inc. (“Fairstone”), form a leading consumer lending group, offering a complement of financial services designed to enhance customer loyalty and deliver confident borrowing experiences. From credit card issuance and program management to point-of-sale financing programs, automobile financing, broker deposits and direct-to-consumer lending, Fairstone Bank and Fairstone provide financial solutions that enable consumers and businesses to achieve their goals. With a long-established Canadian history, the company is committed to improving the lives of Canadians with value-driven and accessible financial solutions. Fairstone Bank and Fairstone are powered by a diverse workforce located in three corporate offices and in over 240 Fairstone branches coast to coast. In 2022, Fairstone was proud to receive the Parity Certification by Women in Governance for the third year in a row, and to be nominated for the second year in a row as a Montreal Top Employer. As an organization, Fairstone Bank of Canada is committed to supporting and empowering a workplace focused on diversity, equity and inclusion. If you’re looking to join a corporate culture built on strong values, with managers who appreciate your contributions and inspire you to do your best every day, join our team! For employment opportunities: https://fairstone.wd3.myworkdayjobs.com/FairstoneCareers

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