Description
Position Summary
We are seeking a detail-oriented Consumer & Commercial Loan Administrative Assistant to support our lending team by preparing loan documentation, coordinating loan closings, maintaining loan files, and providing exceptional customer service. This position works closely with loan officers, customers, and third parties to ensure loans are processed accurately, efficiently, and in compliance with bank policy and regulatory requirements.
Requirements
Primary Responsibilities
- Assist loan officers throughout the consumer and commercial loan process from application through closing.
- Prepare and review loan files to ensure documentation is complete and accurate.
- Coordinate loan closings with customers.
- Book and maintain loan files, clear documentation exceptions, and assist with loan renewals and modifications.
- Obtain updated financial statements, tax returns, insurance, and collateral documentation for annual loan reviews.
- Serve as a primary contact for customers regarding loan documentation and status.
- Prepare administrative documents for the lending department.
- Maintain confidentiality while complying with Bank policy and applicable lending regulations, including BSA/AML and Fair Lending requirements.
- Provide general administrative support to the lending team and assist with special projects as assigned.
Qualifications
Education
- High school diploma or equivalent required.
Experience
- Banking or financial services experience preferred.
- Office Administrative experience is highly desirable.
Knowledge & Skills
- Strong organizational and communication skills.
- Excellent attention to detail and accuracy.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office applications.
- Ability to learn and effectively use the Bank's core processing and loan systems.
- Commitment to providing outstanding customer service.
Why Join Our Team?
As a locally owned community bank, we believe relationships matter. We are committed to serving our customers with personalized service while providing our employees with a supportive work environment, competitive compensation, excellent benefits, and opportunities for professional growth.
If you are organized, dependable, and enjoy working in a team-oriented environment, we encourage you to apply.
Skills Required
- High school diploma or equivalent
- Proficiency with Microsoft Office applications
- Ability to learn and effectively use the bank's core processing and loan systems
- Knowledge of and compliance with BSA/AML and Fair Lending requirements
- Strong organizational and communication skills
- Excellent attention to detail and accuracy
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to providing outstanding customer service
- Banking or financial services experience
- Office administrative experience
What We Do
First State Bank & Trust Company, Inc. offers a diverse range of financial solutions, including personal and business checking and savings accounts, health savings accounts (HSAs), home and auto loans, and commercial agricultural lending options. As a locally owned and independent community bank, they are committed to supporting the financial journeys of their customers and the growth of the local community.
