Lending Administration Manager

Posted 5 Days Ago
Be an Early Applicant
20 Locations
In-Office
124K-184K Annually
Senior level
Fintech • Software • Financial Services
The Role
Manages lending administration workflows, ensuring policy, regulatory, quality, and control requirements are met. Oversees performance reporting, issue escalation, audit responses, documentation, and SOX control support. Partners with lending, credit, operations, compliance, and technology teams to resolve systemic issues, implement process improvements, and drive training and adherence. Reviews team work, leads defined workstreams, and may develop programs or operating frameworks for central lending operations.
Summary Generated by Built In

Job Title:

Lending Administration Manager

Location:

AZ - Chandler 3033

What you'll do:

As a Lending Administration Manager you'll be responsible for taking a senior lead role that supports the activities of the Lending Administration Department by governing the execution of the departments established processes and procedures. You'll partner within the Lending Administration and coordinate across Lending teams to enable the effective operations of lending and credit within the company. One of your key responsibilities in addition to executing your area of responsibilities will be to lead and review others in governed execution of various procedurally defined processes that support the function of Central Lending operations. Our Lending Administration Managers execute various processes that will serve to support the Central Lending operations. Additionally they serve as reviewers for other analysts within the team and take lead in defined workstreams and initiatives at the direction of senior leaders.
  • Govern day‑to‑day execution of Lending Administration workflow, ensuring outputs meet policy, regulatory, and quality requirements; provide formal review/approval where required and ensure timely issue escalation and resolution.
  • Oversee reporting and analytics for workflow performance (capacity, service levels, exceptions, quality); use insights to manage priorities, improve throughput, and drive consistent execution across the program and/or team.
  • Lead in ensuring process controls and governance expectations are embedded and operating effectively (e.g., documentation standards, evidence retention, SOX/control testing support); coordinate responses to audit/control inquiries for the team’s scope.
  • Partner with Lending, Credit, Operations, Compliance, and Technology to resolve systemic issues and implement procedural/tooling changes; drive adoption of process improvements and ensure team training and adherence.
  • May lead and develop a dedicated program and/or framework to operate.

What you'll need:

  • 7+ years of related experience in Credit Administration or similar field.
  • Bachelor's degree in related field required.
  • Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Intermediate to advanced knowledge of commercial credit-related discipline with experience with a variety of lending products and segments.
  • Intermediate to advanced Ability to problem-solve independently, adapt to changing priorities, act with urgency, and deliver across projects, along with analytical, organizational, communication, and collaboration skills.
  • Advanced speaking and writing communication skills.

Compensation: Salary range for new hires is generally $124,025.00 - $153,208.00 for Reno, NV. Salary range for new hires is generally $139,530.00 - $172,360.00 for Chicago, IL. Salary range for new hires is generally $139,530.00 - $172,360.00 for San Diego, CA. Salary range for new hires is generally $148,830.00 - $183,850.00 for San Francisco, CA. Salary range for new hires is generally $148,830.00 - $183,850.00 for San Jose, CA. Salary range for new hires is generally $148,830.00 - $183,850.00 for Pleasanton, CA. Salary range for new hires is generally $139,530.00 - $172,360.00 for Los Angeles, CA. Salary range for new hires is generally $139,530.00 - $172,360.00 for La Mesa, CA. Salary range for new hires is generally $139,530.00 - $172,360.00 for Irvine, CA. Salary range for new hires is generally $139,530.00 - $172,360.00 for Costa Mesa, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

Skills Required

  • 7+ years of related experience in credit administration or a similar field
  • Bachelor's degree in a related field
  • Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management, or commercial banking products and services
  • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules, regulations, industry standards, and practices
  • Intermediate to advanced knowledge of commercial credit-related disciplines and experience with various lending products and segments
  • Ability to problem-solve independently, adapt to changing priorities, act with urgency, and deliver across projects
  • Analytical, organizational, communication, and collaboration skills
  • Advanced speaking and writing communication skills

Western Alliance Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Western Alliance Bank and has not been reviewed or approved by Western Alliance Bank.

  • Strong & Reliable Incentives — Feedback suggests annual bonuses are broadly available and can materially lift total compensation when business conditions are favorable. Participation spans many roles beyond executives.
  • Equity Value & Accessibility — Equity grants are described as widely accessible to employees at multiple levels, adding long‑term value to the package. This breadth helps align employees with company performance.
  • Retirement Support — The 401(k) program is positioned as a standout with an employer match structure viewed as stronger than common offerings. Automatic enrollment reinforces accessibility and participation.

Western Alliance Bank Insights

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The Company
HQ: Phoenix, Arizona
4,045 Employees

What We Do

Western Alliance Bancorporation (NYSE: WAL) is one of the country’s top-performing banking companies. Its primary subsidiary, Western Alliance Bank, Member FDIC, offers a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by banking and mortgage experts who put customers first. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide.

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