Legit is a company from the Genesis ecosystem with a 13-year history. We build products used by millions of people worldwide. Across news, entertainment, and educational content, our products reach over 80 million users monthly.
One of our fastest-growing directions is Shift - a global career coaching service helping job seekers land better opportunities through resume optimization, LinkedIn strategy, interview preparation, and personalized career guidance.
We are looking for a Customer Success Specialist to support our users throughout their job search journey and help them get the maximum value from our services. This role combines client communication, career consulting, problem-solving, and sales. You will work directly with international clients, influence customer experience, and play an important role in the growth of the product.
Responsibilities:
• Hold one-on-one career consultations via Google Meet, providing practical job search advice and recommendations.
• Create and improve resumes and cover letters.
• Conduct LinkedIn profile audits and provide structured recommendations.
• Upselling relevant services during communication with clients.
• Research job openings and recruiters based on specific client requests.
• Minimize the risk of negative feedback and chargebacks.
• Work with CRM and internal team tools.
Requirements:
- English proficiency at Advanced level or higher.
- Experience working with international clients via phone or video calls.
- Strong communication skills: ability to handle client requests professionally and promptly.
- Attention to detail and structured thinking.
- Solution-oriented mindset.
- Flexibility to work on evenings and weekends if needed.
Nice-to-have:
- Experience with CRM systems.
- Experience in sales.
- Genuine interest in career coaching and working with people.
We offer:
- Competitive salary.
- Fully remote work.
- 20 paid leaves.
- Startup environment with high responsibility and impact.
- Opportunity to develop expertise in international career consulting.
- Real career growth to Shift Manager / Team Lead.
- Work in a team building a new product for the global market.
Hiring process:
- If your CV meets our requirements, we reach out to organize a short intro call.
- If it’s a match, we ask you to complete a test assignment.
- In case of successful completion of the assignment, we invite you to an interview.
- If everything suits us both, we send you an offer!
If this all sounds like you, and something you are interested in, do not hesitate to apply!
Skills Required
- English proficiency at Advanced level or higher
- Experience working with international clients via phone or video calls
- Strong communication skills
- Attention to detail and structured thinking
- Solution-oriented mindset
- Flexibility to work on evenings and weekends if needed
What We Do
talentC is a Ukrainian full-service recruitment agency and part of the Genesis ecosystem. Since 2014, the company has specialized in recruiting technical and non-technical specialists across all levels—from trainee to C-level—for both tech and non-tech businesses. They focus on helping companies hire top talent and scale their operations globally, providing comprehensive recruitment and employer branding services to support business growth.
