Do you believe that creators should get paid for the value they give to their fans? 

We do, which is why we're building Patreon, a platform that powers exclusive content and community experiences for creators with established followings. 

Patreon is a $4 Billion Series F startup, and it is sparking a creator revolution to help creators get paid on a recurring basis. We are creating a new economy of empowered artists.  Patreon has landed on numerous award lists, including CNBC’s 2021 Top 50 Disruptors, Fast Company’s 2019 Most Innovative Companies and Forbes’ 2019 Next Billion Dollar Startup.   

We are preparing for rapid expansion and public company readiness, and are looking for the best and brightest to join us! As we grow our legal team, we are looking for a Senior Legal Operations Manager to build out our legal operations function and ensure we can scale quickly and efficiently.

What you will do:

• Own our contract lifecycle management systems and processes, ensuring teams are supported with the templates they need, inbound contracts are assigned by you to reviewers quickly, and all contracts are organized and tagged effectively.
• Maintain our legal ticket tracking and contract lifecycle/expiration system in Jira and innovate on new ways to make it more efficient, including providing more useful analytics and metrics, as well as educating and advocating for its use by the legal team and others. 
• Simplify legal billing and make sure bills get paid on time. Work closely with our Finance team and other stakeholders to manage legal accrual processes, and identify opportunities for efficiencies and cost reduction in our outside counsel spend.
• Coordinate immigration processes between our People Ops team and outside counsel to make sure work authorizations are obtained for employees who need them.
• Ensure we respond to subpoenas in a timely manner, and build processes to do so more quickly and efficiently.
• Assist with litigation management such as placing litigation holds, document collection and discovery.
• Assist with maintaining and renewing Patreon’s insurance policies.
• Identify opportunities for our team’s legal education, training, seminars, memberships, or affiliations.

Skills and experience you possess:

• You have 5+ years of relevant legal operations experience, especially at high growth tech companies.
• You are obsessively organized and comfortable imposing that organization on others.
• You have a resilient nature, are curious, and are open to learning new things.
• You crave feedback, both positive and constructive.
• You are able to influence other teams to adopt new systems that create cross functional efficiencies.
• You are a proactive self-starter who communicates often with our team, assesses and anticipates the technology and processes we might need, and drives projects to completion.
• You’re familiar with some or all of these technologies: Slack, Carta, Ironclad, ContractWorks, Atlassian/Jira, Zoom, or, if not, you are comfortable learning about these and other new technologies, and can train others how to use them.
• You have the ability to initiate and manage complex projects across multiple teams and stakeholders while keeping your good humor intact..
• You’re comfortable with iterative process implementation.
• You have a passion for and interest in Patreon and our mission.

Projects you may work on:

• Reviewing our contract management system and ensuring it is able to scale through high growth.
• Influencing widespread adoption of our Jira ticketing system for legal work and then using it to track legal team output.
• Implementing our Simple Legal legal billing system and our Ironclad contract management system.

What you will have the chance to learn:

• How to build a legal operations function from scratch at a high growth technology company.
• Build legal systems that are public company ready.