Boundless Inc.
Remote, PhilippinesYour Mission
The role of a Case Production Writing Specialist at Boundless is crucial in our client success operations, requiring the drafting of our most intricate cases from initiation to successful resolution. Your responsibilities include drafting legal briefs, supporting letters, and government forms. You will also be compiling documentation, incorporating feedback from attorneys and clients, and ensuring the precise finalization of the application packet for print. As a Case Production Writing Specialist, you are not merely a contributor but an integral part of our mission to achieve excellence in every aspect of the client experience.
What You Will Do
In this role, you will:
- Prepare necessary legal briefs, supporting statements, and government forms to support complex, employment-based immigration petitions. This includes, but is not limited to, O-1, EB-1, EB-2 NIW, E-2, L-1, s, and Requests for Evidence;
- Draft legal briefs by applying creative writing skills and the ability to critically analyze information, crafting compelling and persuasive arguments;
- Work in a fast-paced, deadline-driven environment, proactively addressing questions and taking initiative to ensure timely completion of tasks;
- Ensure all critical information, forms, and supporting documents are included and arranged in compliance with Boundless standards;
- Take ownership of identifying errors or inconsistencies in information and communicate these to legal team members (attorney, Project Managers) on a timely basis;
- Iterate on feedback provided by attorneys and the client and ensure all information has been accurately updated and finalized for print;
- (Preferred) Demonstrate a strong understanding of corporate structures and effectively articulate their complexities within legal documents and client communications.
- Collaborate closely with Project Managers and Attorneys to understand and execute effective case strategies that align with clients' immigration goals and comply with current immigration laws and regulations;
- Coordinate with the Support Team, Project Managers, and other Case Production Specialists to facilitate a smooth workflow and timely completion of tasks, adhering to internal service level agreements (SLAs) ;
- Stay updated on product and immigration changes, attending company-organized training sessions and workshops to enhance knowledge and ensure a positive client experience.
- Support special Case Production tasks or projects, as needed.
About You
- Self-motivated with passion for results
- Superior writing skills, project management skills, professional demeanor, and sound judgment
- Experience with quality assurance and/or experience reviewing highly-detailed, critical documentation for accuracy;
- Roll-up-your-sleeves mentality
- Analytical and process-oriented mindset
- Ability to adapt and learn new processes and products quickly;
- Thrive in a fast-paced industry and have a strong drive to prioritize cases while maintaining quality standards and timelines
- Keen attention-to-detail with a sense of ownership in maintaining quality standards.
What We Do
Boundless is a Series B technology company providing immigrants with the tools, information, and personalized support to navigate their immigration journey with confidence. We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. Just like millions of other families, we’ve had to choose between paying thousands of dollars in legal fees or spending months trying to figure out how to do everything ourselves. We knew there had to be a better way. That’s what we’re building, after hundreds of conversations with families, immigration lawyers, and government officials — a trusted partner and guide for your entire immigration journey.
Why Work With Us
Boundless is disrupting the status quo, and paving the way for Immigration Tech. To make a meaningful difference in the lives of immigrants, we think without bounds by reimagining the immigrant experience. We are building a culture that reinforces inclusion and belonging, not just for our employees, but also for our customers.
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