Legal Support Specialist

Legal Support Specialist

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Litigation Practice Team as a Legal Support Specialist located in our Boston office.

We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team. This role will be based in our Boston office, in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building.

Position Summary

The Legal Support Specialist provides high-level administrative and legal support to multiple attorneys within the litigation practice group. This role requires a dependable, proactive professional who is comfortable managing a broad range of responsibilities that support attorneys’ day-to-day workflow. The position has a strong client service and project management emphasis, coordinating administrative, operational, financial, and business development activities to ensure efficient and responsive legal services.   Flexibility to work overtime as needed.

Key Responsibilities

• Provides day-to-day administrative support to assigned attorneys, developing familiarity with their practice areas, clients, and active matters.
• Edits, proofreads, and processes legal documents upon request of assigned attorneys, including preparing correspondence, memoranda, documents, presentations, or other practice specific documents.
• Helps create and maintain tracking tools for client contact lists, business development activities, deadlines, status of assignments, and provide updates upon request.
• Provides status updates to attorneys on deadlines, tasks, and progress.  Escalate issues or delays as needed.
• Follows up on outstanding tasks, documents, or pending approvals ensuring workflow moves forward according to agreed timelines.
• Coordinates with court reporters, process servers, e‑discovery vendors, translators, or printing services to ensure timely deliverables and logistics.
• Manages attorney calendars, including scheduling meetings and logistics (e.g., conference rooms, video conferencing, visitor access, and dial-in information).
• Coordinates in-person meetings with clients and other counsel, including scheduling conference rooms, greeting visitors, facilitating food delivery, coordinating IT services, and providing other support as needed.
• Assists with new client matter intake by submitting conflict check requests, opening new matters, and preparing draft engagement letters.
• Conducts basic client and matter research, including use of legal research platforms.
• Provides support with billing activities, including proofreading and distributing client invoices and assisting with billing and engagement inquiries.
• Coordinates with firm travel agency to book domestic and international travel arrangements.
• Prepares and submits expense reports and reimbursement requests accurately and timely. 
• Organizes and maintains electronic and paper legal files in accordance with designated filing standards.
• Collaborates and works with administrative support coordinators, paralegals and other legal support team members where applicable.

Qualifications

Skills & Competencies

• Strong attention to detail, organizational, and time‑management skills.
• Responsive and professional, with a focus on providing excellent client service.
• Able to format documents and PowerPoint presentations using firm templates.
• Able to handle multiple tasks and meet deadlines in a fast‑paced environment.
• Willing to learn, ask questions, and follow instructions; completes tasks with reliable follow‑up.
• Clear written and verbal communication skills and a professional demeanor.
• Able to work independently on routine tasks with minimal guidance and supervision.
• Understands the importance of confidentiality and handles sensitive information appropriately.
• Works well with others and contributes positively as part of a team.
• Available to work a full‑time schedule with flexibility for occasional overtime or extended hours.

Education & Prior Experience

• Minimum 5 years of experience in project management and client support; experience at a law firm or other high-pace professional services firm is preferred
• Bachelor’s Degree or equivalent experience is preferred
• Experience with litigation practices is a plus, but training will be provided for candidates with relevant transferable skills.

Technology

• Computer proficiency in Windows-based software and Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook – strong Word and PowerPoint skills a must.
• Exceptional computer skills with the ability to learn new software applications quickly.
• Demonstrates a basic understanding of artificial intelligence (AI), including core capabilities, limitations, and importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment.
• Familiarity with or willingness to learn AI platforms (e.g., Microsoft Copilot, ChatGPT, or similar tools) and incorporate them responsibly into day-to-day workflows to enhance daily work tasks as appropriate and/or directed.
• Proactive approach to learning and adapting to emerging AI and related technologies and contributes to a culture of innovation.

The expected pay range for this position is:

$41.38 - $48.5 per hour

Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law.  Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program.  Additional voluntary programs include:  voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance.  Commuter and Transit programs may also be available in certain markets.

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.