The Legal Support Officer is a non-attorney role responsible for providing legal support to the Citi Litigation team covering the Banking, Markets, Services, and Wealth lines of business. The team handles litigation for these lines of business in North America, including securities actions, antitrust actions, commercial disputes, and derivative actions in federal and state courts, in arbitrations before FINRA or the AAA, and in regulatory investigations and inquiries. The team also responds to grand jury subpoenas and non-party civil subpoenas concerning the relevant businesses. In addition to domestic matters, team members also work closely with colleagues in other regions around the globe, particularly with product lawyers and other legal and compliance professionals on cross-border and cross-affiliate issues that require collaboration and coordination. This role requires a pragmatic, proactive professional with strong interpersonal skills and the ability to work closely with others to provide overall support for the Citi Litigation team.
Responsibilities:
- Work with the Citi Litigation team and others within the Global Legal Affairs and Compliance (GLAC) organization to identify, review, process, and handle a docket of cases and regulatory matters. Assist with the administrative aspects of providing information for the inputting of new matters into our central legal management system for tracking purposes.
- Maintain detailed records, create, prepare and process legal documentation under direction of counsel.
- Responsible for legal support activities related to legal operations, litigation, discovery, billing and/or settlements.
- Work closely with team managers, other senior management and legal peers to complete tasks assigned, including to execute, review, process and track legal documentation and complete varied work requests that may be complex in nature and have tight deadlines.
- Prepare reports and conduct administrative legal work, including contributing to the collection of data for reports to regulators, third parties and internal stakeholders.
- May be required to conduct independent research, while applying institutional knowledge and staying abreast of new and changing legal issues and industry initiatives.
- Appropriately assess risk in decision making, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6 - 8 years of relevant industry experience, preferably with some experience working in a corporate legal department or law firm
- Ability to manage complex documentation with organization and detail
- Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook
- Must possess excellent written and verbal communication skills as well as project management skills
- In-depth knowledge of legal customs and practices
- Knowledge and understanding of the financial services industry
Education:
- Bachelors/University degree or equivalent experience.
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Job Family Group: Legal------------------------------------------------------
Job Family:Legal Professionals------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:$98,960.00 - $148,440.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Oct 20, 2026------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6–8 years of relevant industry experience, preferably in a corporate legal department or law firm
- Ability to manage complex documentation with organization and attention to detail
- Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
- Excellent written and verbal communication skills
- Project management skills
- In-depth knowledge of legal customs and practices
- Knowledge and understanding of the financial services industry
- Bachelor’s or university degree, or equivalent experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
