Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.
Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way.
This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family.
Position Summary: As a Receptionist, you'll play a pivotal role in creating a welcoming atmosphere, ensuring seamless communication, and maintaining the efficiency of our operations. Be part of a dynamic environment where your enthusiasm and dedication contribute to our success story. If you're passionate about delivering exceptional service and being an integral part of a forward-thinking legal team that values people, expertise, and integrity, we invite you to explore the opportunities with us at Witherite Law Group.
Key Responsibilities:
- Engaging Communication: Handle a high volume of incoming calls with grace and warmth, ensuring every interaction reflects our commitment to courtesy and professionalism.
- Efficient Coordination: Direct calls to the appropriate team member or department promptly and accurately, ensuring seamless communication flow.
- Welcoming Presence: Greet guests and colleagues with enthusiasm and a helpful attitude, providing assistance and guidance when needed.
- Reliability and Dedication: Demonstrate unwavering commitment to the team, consistently going above and beyond expectations to support colleagues and operations.
- Team Collaboration: Foster a cooperative and supportive team atmosphere at the front desk, contributing to a positive work environment.
- Facilities Management: Maintain designated areas, ensuring cleanliness, organization, and adequate supplies across various spaces including reception, conference rooms, break rooms, and restrooms.
- Proactive Oversight: Identify and communicate any operational deficiencies or requirements to management promptly, contributing to a smooth-running workplace.
- Inventory Management: Take charge of office supply orders and maintain a well-stocked supply closet, including breakroom essentials, ensuring seamless office operations.
- Logistics Coordination: Manage mail distribution, pickups, and processing, ensuring timely delivery and organization.
- Event Support: Assist in setting up and maintaining conference rooms, contributing to a professional and organized environment for meetings and events.
Qualifications:
- Effective verbal communication and customer service skills
- Minimum of 2 years (preferred) front desk and clerical experience
- Previous experience working for a plaintiff’s personal injury law firm a plus
- Excellent organizational skills, outstanding attention to detail, and multi-tasking abilities
- Professional appearance and behavior
- A positive attitude toward clients and co-workers is essential
- Strong knowledge of Microsoft Office Suite and ability to quickly learn additional software
- Excellent communication and interpersonal skills
- Proven reliability and commitment to exceptional service
- Ability to thrive in a dynamic, fast-paced environment
- High School diploma or GED
Physical Requirements:
- Office environment with normal business hours necessary to satisfactorily perform job functions.
- Stationary Position – Must be able to remain in a stationary position up to 50% of the time.
- Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc. May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
- Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.
- Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.
- Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).
Benefits and Perks:
- Medical, dental, vision
- Company paid Life and AD&D Insurance
- Company Paid STD (with no waiting period) and LTD Insurance
- Option to purchase additional Life and AD&D Insurance
- Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
- 401(k) with company contributions
- Paid Time Off
- 10 Company Holidays
- Tuition Reimbursement
Please note that this job description is intended to outline the primary duties of the role and is not intended to be an exhaustive list. The job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job.
WLG and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WLG and its affiliated companies participate in E-Verify. For additional information please review the E-Verify Participation Poster and Right to Work Poster from the Department of Homeland Security.
Skills Required
- Effective verbal communication and customer service skills
- Minimum of 2 years front desk and clerical experience
- Previous experience working for a plaintiff's personal injury law firm
- Excellent organizational skills and attention to detail
- Professional appearance and behavior
- Strong knowledge of Microsoft Office Suite
- High School diploma or GED
What We Do
Witherite Law Group is a rarity and trailblazer in the world of personal injury law. Our mission and commitment is to be the most knowledgeable, most experienced, most reputable, hardest working, most client-centered, and most successful attorneys in the industry. We lead by results and character, not promises and gimmicks. Leading personal injury firm, Witherite Law Group has offices in Dallas, Fort Worth, and Atlanta. Our firm has expertise in motor vehicle accidents and strives to improve the life of each person who has been injured by the wrongful actions of others. We serve our clients, community, and one another by putting people first, offering unmatched expertise, and acting with integrity always.
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