Legal Outbound Specialist

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Philippines
Remote
Entry level
Agency • News + Entertainment
The Role
Supports legal and administrative operations by preparing and organizing legal documents, maintaining accurate records, responding to client inquiries, protecting confidential information, and resolving routine issues. The role requires strong communication, organization, attention to detail, independent work, deadline management, and willingness to learn legal document preparation through training. Customer service, legal services, or administrative support experience is preferred.
Summary Generated by Built In

We are looking for a highly organized, self-motivated, and detail-oriented Legal Administrative Assistant to support legal and administrative operations. This role involves preparing legal documents with training, managing records, following established procedures, and providing professional customer service.

The ideal candidate is a strong English communicator who can follow directions, work independently, meet deadlines, and solve problems proactively. Candidates with a background in legal services, administrative support, or customer service are encouraged to apply. Training will be provided for legal document preparation.

Key Responsibilities

  • Prepare and organize legal documents based on established procedures and training.
  • Follow instructions carefully and complete assigned tasks accurately and on time.
  • Provide professional customer service and respond to client inquiries.
  • Maintain accurate records and ensure documents are properly organized.
  • Identify issues, resolve routine problems, and escalate complex concerns when necessary.
  • Communicate clearly and professionally with clients and internal teams.
  • Handle confidential information responsibly and maintain accurate documentation.

Requirements
  • Excellent written and verbal English communication skills.
  • Strong attention to detail and organizational skills.
  • Self-motivated, dependable, and able to work independently.
  • Ability to follow directions, apply feedback, and meet deadlines.
  • Strong problem-solving and critical-thinking abilities.
  • Previous experience in customer service, legal services, or administrative support is preferred.
  • Willingness to learn legal document preparation through training.
  • Comfortable using computers, online tools, and document management systems.

Benefits
  • HMO coverage for eligible employees.
  • Paid Time Off (PTO).
  • Mental Health Leave.
  • Gym Allowance.
  • Extra Holiday Pay.
  • Professional development and training opportunities.
  • Remote work setup.

Skills Required

  • Excellent written and verbal English communication skills
  • Strong attention to detail and organizational skills
  • Self-motivated and dependable
  • Ability to work independently
  • Ability to follow directions and apply feedback
  • Ability to meet deadlines
  • Strong problem-solving and critical-thinking abilities
  • Previous experience in customer service, legal services, or administrative support
  • Willingness to learn legal document preparation through training
  • Comfort using computers, online tools, and document management systems
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The Company
HQ: Medellín
64 Employees
Year Founded: 2017

What We Do

NeoWork is an operations and animation agency that fully embraces the new method of work. We are reimagining the BPO industry with a remote-first culture and an à la carte menu of services to fit your unique needs. NeoWork specializes in working with early-stage startups to quickly define and build out operations processes to help our clients scale quickly.

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