Legal Order Processor

Posted 8 Hours Ago
Be an Early Applicant
West Des Moines, IA, USA
Hybrid
Junior
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Process and manage legal orders (subpoenas, levies, liens), perform administrative and customer support tasks, negotiate with external parties, escalate non-routine issues, train junior staff, and collaborate with peers to meet operational, compliance, and quality standards. Participate in mandated training and work scheduled shifts within posted business hours.
Summary Generated by Built In
Why Wells Fargo
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.
Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About the job:
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at www.wellsfargojobs.com
Wells Fargo is seeking a Legal Operations Processor as part of Consumer and Small Business Banking Operation
In this role, you will:
  • Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo
  • Seek ways to improve customer service experience and determine proper course of action based on customer needs
  • Perform moderately complex administrative, operational and customer support tasks
  • Negotiate with external customers to assure resolutions and deadlines are met
  • Provide training to less experienced Operational Legal Specialists
  • Receive direction from supervisor and escalate non-routine questions
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement
Required Qualifications:
  • 1+ year of Legal Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • 1+ year of experience in legal order processing, including writs, levies, and liens
  • Strong ability to read, interpret, and analyze legal documents
  • Proven ability to identify potential operational issues and assess legal risk
  • Demonstrated ability to make timely, independent decisions in a fast-paced, results-driven environment
  • Ability to consistently meet high production and quality standards
  • Highly organized with exceptional attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
Job Expectations:
Schedule::
  • Monday-Friday within 8:00am -8:00pm
  • Frequent Opportunities for Overtime, may become required due to business need
Training:
    • You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
    • Training will be for 6-8 weeks. Training hours are 9:00 a.m. - 5:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 6-8 weeks of training.
    • We're open from Monday - Friday 8:00am-8:00pm. Your regular work schedule will be based on business need and may include working at least one weekend day.
    • Position is Hybrid after training period
    • This position is not eligible for Visa sponsorship
    Posting Location:
    • 800 Jordan Creek Pkwy, West Des Moines, IA 50266
    • (Selected candidate must reside within a commutable distance to this location and must be able to work on-site at the posted location )
    Posting End Date:
    5 Jul 2026
    *Job posting may come down early due to volume of applicants.
    We Value Equal Opportunity
    Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
    Applicants with Disabilities
    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
    Drug and Alcohol Policy
    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
    Wells Fargo Recruitment and Hiring Requirements:
    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    Skills Required

    • 1+ year of Legal Operations support experience, or equivalent demonstrated through work experience, training, military experience, or education
    • Ability to attend and complete full 6-8 weeks of paid training (9:00 a.m. - 5:30 p.m. Monday - Friday)
    • Available to work Monday-Friday within 8:00 a.m. - 8:00 p.m.; schedule may include at least one weekend day and frequent overtime
    • Position is not eligible for Visa sponsorship
    • 1+ year of experience in legal order processing (writs, levies, liens)
    • Strong ability to read, interpret, and analyze legal documents
    • Proven ability to identify operational issues and assess legal risk
    • Demonstrated ability to make timely, independent decisions in a fast-paced environment
    • Ability to consistently meet high production and quality standards
    • Highly organized with exceptional attention to detail and accuracy
    • Excellent verbal, written, and interpersonal communication skills
    • Selected candidate must reside within a commutable distance to 800 Jordan Creek Pkwy, West Des Moines, IA and be able to work on-site at the posted location

    Wells Fargo Compensation & Benefits Highlights

    • Healthcare Strength Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
    • Parental & Family Support Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
    • Retirement Support Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.

    Wells Fargo Insights

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    The Company
    HQ: San Francisco, CA
    205,000 Employees
    Year Founded: 1852

    What We Do

    Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

    Why Work With Us

    We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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