The General Counsel’s Organization
The General Counsel’s Organization (GCO) of American Express is where great legal minds influence global business strategy. The GCO mission is to protect and strengthen American Express through legal expertise and strategic advice that helps business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services.
Under the general supervision of the Legal Analyst, the Coordinator-Legal Operations is responsible for the end-to-end processing of garnishments, levies, and other similar third-party legal orders and providing other administrative support as required.
ResponsibilitiesIntake, processing and responding to subpoenas, garnishments, levies, asset freezes, and similar legal orders as required.
Ensure that legal orders including subpoenas, garnishments, levies, and similar third-party legal orders are actioned timely in accordance with relevant federal and state laws.
Prepare correspondence to an issuer of a legal request.
Evaluate legal orders, research accounts, and identify customer or merchant accounts responsive to legal requests.
Provide support as part of a quality assurance team to ensure colleague work is performed in accordance with Amex policies, procedures and applicable law.
Perform quality testing inclusive of individual specialist monitoring and other quality programs as required.
Navigate multiple systems and platforms and adapting to new technologies.
Follow escalation criteria for third party legal orders to the supervisor when required.
Ability to demonstrate a strong understanding of applicable federal and state laws, and policies and procedures related to the processing of legal orders.
Perform other work-related duties as required.
Support special projects as needed.
Minimum Qualifications
Graduates in law or related subjects.
Proficient in the use of MS Office Suite and Adobe Acrobat.
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Strong research and analytical skills.
Preferred Qualifications
Graduates in law or related subjects
0-2 years of experience in an operations team/ in-house legal department
Articulate and fluent verbal and written English
Sense of urgency, ability to discern critical matters and to meet deadlines
Strong computer skills with proficiency in MS Office Suite and Adobe Acrobat
Able to work independently and as a team player
Strong written and oral communication skills
Meticulous with attention to detail, able to analyze and problem solve
Able to quickly train on, navigate, and extract information from a variety of databases and information platforms
Able to work productively in a fast-paced environment with shifting priorities
Excellent organization and time management skills
Able to maintain confidentiality of sensitive information
Compliance Language:
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid or onsite arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Skills Required
- Graduate in law or related subject
- Proficient in MS Office Suite
- Proficient in Adobe Acrobat
- Strong written and verbal communication skills
- Strong organizational skills and attention to detail
- Strong research and analytical skills
- 0-2 years experience in an operations team or in-house legal department
- Fluent verbal and written English
- Sense of urgency and ability to meet deadlines
- Able to work independently and as a team player
- Able to quickly train on, navigate, and extract information from databases and information platforms
- Able to work productively in a fast-paced environment with shifting priorities
- Excellent organization and time management skills
- Able to maintain confidentiality of sensitive information
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
