* Review legal documentation provided and reference any relevant laws and regulations to ensure requests and orders are processed in accordance with Bank and legal requirements
* Conduct any necessary research and processes account holds and releases, payments, invoices, and processing fees as appropriate
* Complete assigned tasks with little to no errors and handle a large volume of legal documents in an appropriate amount of time.
* Complete tasks accurately and in a timely manner to ensure compliance with state, federal, and banking regulations.
* Other tasks as assigned
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
* At least 18 years of age
* Working knowledge of Microsoft office and general office equipment
* Able to communicate in a professional manner verbally and in writing with internal & external customers as well as teammates & management
* Able to work independently to meet deadlines but remain flexible as assigned job duties may change based on business need
* Well-organized, with sharp attention to detail
* Mental Demands: Work with frequent interruptions; emotional control under stress
* Strong customer service skills (both internal & external customers)
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
Skills Required
- High school diploma or equivalent
- At least 18 years of age
- Working knowledge of Microsoft Office and general office equipment
- Strong customer service skills
- Ability to communicate professionally
- Well-organized with attention to detail
What We Do
First National Bank Texas (FNBT) and First Convenience Bank (FCB), a division of FNBT, remain dedicated to providing customers with quality financial products and services. Our bank was originally founded in 1901 in the Central Texas town of Killeen, only 19 years after the city was established. From our humble beginnings, we have grown to over $4 billion in assets and operate in over 340 locations in Texas, Arizona, Arkansas, and New Mexico. Our bank has grown in many ways over the years, but our focus and commitment remain the same—providing customers with great banking solutions and world-class service. More than a century ago, we began the tradition of being a great community bank focused on the financial success of our customers. Today, more than 3,200 dedicated banking professionals carry on and maintain that established custom. So much has changed since 1901, but our commitment to putting our customers first has not. As we continue to grow and serve customers, we remain committed to providing a combination of modern banking convenience and old-fashioned service.
