Legal Operations Specialist

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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The Legal Operations Specialist will play a vital role in supporting the legal team by handling various operational tasks, facilitating vendor relationships, and supporting workflow and knowledge sharing. This position requires a meticulous individual with strong organizational and communication skills, a proactive approach, and a passion for continuous improvement.

Key Responsibilities:

• Act as a liaison for existing legal vendors, facilitate vendor relationships by running the RFP process, onboarding new vendors, and interpreting and negotiating basic contract terms.
• Serve as back up and general support for law firm management program which includes, onboarding new law firms, using Persuit for bids, reviewing invoices, and remediating billing issues.  
• Analyze billing practices, scrutinize invoices, and support quarter and year-end reporting.
• Use advanced data functions (e.g., pivots, vlookups, formulas) and AI tools to build reports, dashboards, and perform data analysis.
• Lead all aspects of onboarding new legal team members, including tech requests, location set up, calendaring, org chart updates, and DL management.
• Develop and implement standardized processes and procedures for routine legal tasks, finding opportunities for workflow automation.
• Develop and manage department intranet site pages, SharePoint sites, and Google workspaces, seeking to develop improved ways to capture and share information related to the department.
• Manage ad hoc projects as assigned, ensuring timely completion and high-quality results.

Qualifications:

• 4+ years experience in legal operations, with preference for in-house experience.
• Solid understanding of legal services, law firm operations, and the legal industry landscape.
• Familiarity with AI in the legal realm and a champion for same.
• General experience managing procurement processes.
• Proficiency in Google Workspace and SharePoint site management.
• Experience with e-billing systems, most preferably Onit and general supplier contract negotiation.
• Ability to manage multiple workstreams simultaneously and meet deadlines.
• Passion for taking on increasing responsibility and more substantive work over time.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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