The Role
Processes high-volume legal documents, court orders, garnishments, subpoenas, bankruptcy notices, escheatment requests, and related banking matters. Reviews legal and regulatory requirements, researches account information, processes holds and releases, coordinates payments, communicates with courts and government agencies, maintains audit records, escalates complex issues, and supports compliance and workflow improvements.
Summary Generated by Built In
Job Summary & Responsibilities Preferred Qualifications
* Process high volumes of diverse legal documents and orders (garnishments, bankruptcy notices, subpoenas, levy notices, escheatment requests, deceased customer claims, and bank account verification requests) accurately and timely in accordance with federal, state, and banking regulations
* Review and interpret legal documentation, court orders, and government correspondence; conduct necessary legal research to ensure accurate understanding and compliance with all applicable laws and regulatory requirements
* Communicate professionally with external parties including courts, law firms, government agencies, and other financial institutions regarding legal requests, providing requested information within applicable timelines and maintaining confidentiality
* Research account information, process account holds and releases, coordinate payments and processing fees, and prepare necessary documentation ensuring all actions comply with Bank policy and regulatory guidelines
* Identify and escalate complex, unusual, or potentially problematic legal matters to appropriate management; flag any compliance concerns or inconsistencies
* Track, log, and maintain organized records of all incoming legal directives and outgoing responses to ensure audit trail and regulatory documentation requirements are met
* Complete assigned tasks accurately and timely, managing high volumes of sensitive legal documents while maintaining compliance standards
* Assist with unclaimed property and escheatment compliance matters, including account research and state regulatory reporting
* Identify process inefficiencies and recommend improvements to legal operations workflows
* Regular and predictable attendance and punctuality
* Other tasks as assigned
* Review and interpret legal documentation, court orders, and government correspondence; conduct necessary legal research to ensure accurate understanding and compliance with all applicable laws and regulatory requirements
* Communicate professionally with external parties including courts, law firms, government agencies, and other financial institutions regarding legal requests, providing requested information within applicable timelines and maintaining confidentiality
* Research account information, process account holds and releases, coordinate payments and processing fees, and prepare necessary documentation ensuring all actions comply with Bank policy and regulatory guidelines
* Identify and escalate complex, unusual, or potentially problematic legal matters to appropriate management; flag any compliance concerns or inconsistencies
* Track, log, and maintain organized records of all incoming legal directives and outgoing responses to ensure audit trail and regulatory documentation requirements are met
* Complete assigned tasks accurately and timely, managing high volumes of sensitive legal documents while maintaining compliance standards
* Assist with unclaimed property and escheatment compliance matters, including account research and state regulatory reporting
* Identify process inefficiencies and recommend improvements to legal operations workflows
* Regular and predictable attendance and punctuality
* Other tasks as assigned
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
FNBT is an equal opportunity employer.
* At least 18 years of age
* High school diploma or equivalent
* 1-2 years of experience processing legal documents, financial transactions, or banking operations, preferred
* Proficient with computer systems and software applications
* Strong Microsoft Office skills and ability to quickly learn new systems required
* Professional verbal and written communication skills
* Ability to interact effectively and respectfully with teammates, bank management, customers, attorneys, courts, and government agencies
* Ability to work independently with minimal supervision; self-directed, takes initiative, adjusts priorities based on business need, and maintains high accuracy without requiring close direction
* Ability to perform effectively in a high-volume, fast-paced legal operations environment; strong emotional control and resilience under sustained pressure required as part of a lean departmental team
* Analytical and problem-solving skills; ability to research and interpret legal documents and regulatory requirements
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
* High school diploma or equivalent
* 1-2 years of experience processing legal documents, financial transactions, or banking operations, preferred
* Proficient with computer systems and software applications
* Strong Microsoft Office skills and ability to quickly learn new systems required
* Professional verbal and written communication skills
* Ability to interact effectively and respectfully with teammates, bank management, customers, attorneys, courts, and government agencies
* Ability to work independently with minimal supervision; self-directed, takes initiative, adjusts priorities based on business need, and maintains high accuracy without requiring close direction
* Ability to perform effectively in a high-volume, fast-paced legal operations environment; strong emotional control and resilience under sustained pressure required as part of a lean departmental team
* Analytical and problem-solving skills; ability to research and interpret legal documents and regulatory requirements
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
Skills Required
- At least 18 years of age
- High school diploma or equivalent
- 1-2 years of experience processing legal documents, financial transactions, or banking operations
- Proficiency with computer systems and software applications
- Strong Microsoft Office skills and ability to quickly learn new systems
- Professional verbal and written communication skills
- Ability to interact effectively and respectfully with teammates, bank management, customers, attorneys, courts, and government agencies
- Ability to work independently with minimal supervision, take initiative, adjust priorities, and maintain high accuracy
- Ability to perform effectively in a high-volume, fast-paced legal operations environment
- Strong emotional control and resilience under sustained pressure
- Analytical and problem-solving skills, including researching and interpreting legal documents and regulatory requirements
- Must successfully pass a background investigation according to company policy
- Ability to work effectively in a team environment
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The Company
What We Do
First National Bank Texas (FNBT) and First Convenience Bank (FCB), a division of FNBT, remain dedicated to providing customers with quality financial products and services. Our bank was originally founded in 1901 in the Central Texas town of Killeen, only 19 years after the city was established. From our humble beginnings, we have grown to over $4 billion in assets and operate in over 340 locations in Texas, Arizona, Arkansas, and New Mexico. Our bank has grown in many ways over the years, but our focus and commitment remain the same—providing customers with great banking solutions and world-class service. More than a century ago, we began the tradition of being a great community bank focused on the financial success of our customers. Today, more than 3,200 dedicated banking professionals carry on and maintain that established custom. So much has changed since 1901, but our commitment to putting our customers first has not. As we continue to grow and serve customers, we remain committed to providing a combination of modern banking convenience and old-fashioned service.
