At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.
Join our ambitious Legal Operations team as a Legal Solutions Analyst. You will play a key role in improving our legal technology ecosystem and driving innovation through data insights and AI. This position suits someone passionate about using technology to improve efficiency and provide world-class legal solutions.
Legal Technology Management:
- Partner with Information Technology and Legal’s Technical Product Owner to maintain and coordinate legal technology platforms.
- Evaluate and recommend improvements to our legal tech landscape for improved efficiency and scalability.
- Integrate technology-based solutions to optimize workflows, decision-making, and cost savings.
- Collaborate with the Director, Legal Operations and the Director, Contract Management on managing CLM tools.
- Streamline contract workflows to improve lifecycle management processes.
- Coordinate the Legal SharePoint environment, ensuring accurate governance and document accessibility.
- Manage the Legal Central Intake system alongside the Senior Legal Operations Analyst.
- Build and refine workflows for efficient triage and response to requests.
- Deliver data-driven insights to inform legal collaborators' decision-making.
- Provide quarterly reports on technology performance and operational benchmarks.
- Conduct regular check-ins with legal leaders to identify process improvement opportunities.
- Collaborate cross-functionally to align legal operations with business objectives.
- Assist in process optimization initiatives across the legal department.
- Support vendor management, budgeting, and other operational tasks.
- Bachelor’s degree in business, Legal Studies, Information Systems, or related field.
- 5+ years of experience in legal operations, legal technology, or related roles.
- Familiarity with CLM systems and other legal tech tools.
- Strong analytical skills with experience in data visualization and reporting (e.g., Excel, Power BI, Tableau).
- Excellent communication and collaborator management skills.
- Experience and interest in integrating AI solutions into legal processes.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience in the EdTech industry or companies that emphasize digital tools.
- Knowledge of legal process automation and project management experience.
Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected].
Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$67,000.00 - $87,100.00 USDSkills Required
- Bachelor's degree in business, Legal Studies, Information Systems, or related field
- 5+ years of experience in legal operations, legal technology, or related roles
- Familiarity with CLM systems and other legal tech tools
- Strong analytical skills with experience in data visualization and reporting
- Excellent communication and collaborator management skills
- Experience and interest in integrating AI solutions into legal processes
- Ability to work independently and collaboratively in a fast-paced environment
Cengage Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cengage Group and has not been reviewed or approved by Cengage Group.
-
Leave & Time Off Breadth — Paid parental leave and company-designated wellness time off (including a year-end week off) stand out as notable time-away benefits. Flexible work positioning (virtual-first/remote-first) further increases the practical value of time-off and work-life support.
-
Wellbeing & Lifestyle Benefits — Workplace mental-health support appears to be a meaningful part of the rewards package, reinforced by external recognition for mental-health practices. Wellness-oriented programs and designated wellness days contribute additional lifestyle value beyond cash pay.
-
Inclusive Benefits Coverage — Benefits and policies signal strong inclusion positioning, supported by external equality recognition. Family-related supports (e.g., fertility resources and parent support) also broaden who can benefit from the package.
Cengage Group Insights
What We Do
With more than 100 years of serving learners, Cengage Group is a global edtech company that enables student choice. No matter how, where, when or why someone wants to learn, our portfolio of education businesses supports all students, from middle school through graduate school and skills education, with quality content and technology. Collectively, our three business units – Cengage Academic, Cengage Work, and Cengage Select – help millions of students each year in more than 125 countries achieve their education and career goals and lead choice-filled lives. Visit us at www.cengagegroup.com
Why Work With Us
Our employee experience centers around a shared purpose: to help millions of learners achieve their dreams and improve their lives through education. Whether you want to make a difference in the world or start a fulfilling career in edtech, we focus on providing our employees with meaningful work while empowering them with resources to succeed.
