Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Meet the Team
Legal
As the legal team, we support all areas of Fever by offering scalable legal support – clear advice, risk management, and legal insight – that allow teams to move quickly and stay focused on what matters.
Our team is structured in:l Intellectual Property, Commercial, Strategic Transactions, Privacy, Dispute Resolution, and Legal Operations. Together, we cover the full legal landscape to meet the needs of a growing global business like Fever.
Join us if you are ready to tackle global challenges and provide strategic legal leadership to protect the long-term success of a rapidly growing tech leader.
The Role
We have an exciting opportunity for a candidate with a strong background in team leadership and knowledge management to join the Fever Legal GRC & Policy Team, here in Madrid, to manage our tech-enabled legal operations function. We’re looking for applicants who are interested in shaping the future of Legal Operations at Fever, to remain cornerstone for sophisticated, value-driven and quick dealmaking at scale, and for effective and savvy risk management and seamless integration with company-wide tools and processes.
As a Legal Operations Manager, you will be a strategic leader responsible for driving the underpinning knowledge management for efficient, consistent, tech-scaled legal work, and championing operational excellence across the function aligning department-wide operations with broader business objectives. This role sets the strategic priorities of our Legal Operations function, oversees the range of functions performed by the Legal Operations team, and involves the day-to-day management of team members.
What You’ll DoIn the first 60 days you will:
- Meet the Legal Operations professionals who report directly or indirectly to the manager to establish working relationships and understand individual’s roles, strengths, and objectives
- Understand current operational touchpoints, hand in hand with the Legal Operations team members and key stakeholders (including the Legal teams and Risk functions, as well as with relevant business functions)
- Gain a thorough understanding of the existing legal technology stack, knowledge management systems, and current workflows, through both individual inquiry and participation in the existing initiatives and processes related to them
- Build communication forums and practices with other individuals involved in designing, developing and/or in delivering operational solutions for the department, including AI Enablement, Business Operations, Privacy Operations, and beyond
- Familiarize yourself with Fever’s global businesses and footprint, the legal landscape, corporate policies, and strategic business objectives
- Review the current Legal function’s spending processes, and vendor relationships, creating systems to improve tracking, global law firm and related vendor (notarial, etc) management and billing practices
In the first 180 days you will:
- Define objectives and KPIs for the Legal Operations team and establish a framework for tracking and reporting on operational metrics
- Refine knowledge management structures and documentation standards to support efficient and consistent legal service delivery
- Gain a thorough understanding of the existing workflows, knowledge and technology of the functions that legal and risk teams serve across the company, including Finance, Business Development, Media, Corporate Development and others
- Become an active contributor to one or more ongoing initiatives in the implementation of tech-enabled processes across the department
- Initiate a high-impact, quick-win project (e.g., streamlining a key administrative process or piloting a feature of an existing tech tool), building momentum and a practical understanding of change management
- Become familiarized with the knowledge management, technology stack and current workflows of risk functions (Safety & Security, Insurance, etc)
And beyond:
- Be a strategic leader of the Legal Operations function, evolving the strategic roadmap to drive sustained operational excellence at a global scale.
- Oversee and enhance critical functional areas, including knowledge management, case support and documentation systems, and administrative functions within the team.
- Evaluate, implement, and champion the adoption of emerging legal technologies, including AI and automation tools, to elevate the quality, speed, and scalability of the legal function.
- Create and monitor department budgets, track spending, and identify cost-saving opportunities.
- Manage a team of paralegals and legal operations staff, including empowering and mentoring coordinators within the team, conducting performance reviews, and driving their professional development.
- Serve as a key liaison between the legal department and other business functions, acting with executive presence to influence stakeholders and ensuring alignment with company goals.
- Have 3+ years of experience in innovation, knowledge management or tech implementation, including proven people management experience (bonus points for experience working with international teams and projects)..
- Have prior experience as a lawyer, either in-house or in law firms, preferably through several legal fields, or can demonstrate a good understanding of the complexities related to the operational needs of disparate fields of legal work.
- Are capable of learning through a self-motivated pursuit of the right questions, information and answers to acquire new skills as evolving environments require.
- Demonstrate expertise in at least three of these areas: knowledge management, AI implementation, legal technology tools, process improvement, and operational management.
- Have strong leadership and mentoring skills, strategic vision, and excellent analytical and problem-solving abilities.
- Have excellent communication and interpersonal skills, including cultural awareness, and empathy, along with the executive presence necessary to interact confidently with senior leadership.
- Are professionally fluent in English (any other language can be a plus but is not required).
You can expect to join a team of diverse, hardworking and kind professionals, where a cultural fit is someone looking to have an impact and work nimbly. We will strive to provide you the tools and information needed to be successful at your role and grow professionally.
We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.
Perks and Benefits
- Attractive compensation package
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Work in a location in the heart of Madrid
- Home office friendly
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- Health insurance
- Flexible remuneration with a 100% tax exemption through Cobee
- English & Spanish Lessons
- WellHub membership
- We have free snacks, drinks, and fruit at the office!
- Possibility to receive in advance part of your salary by Payflow
#LI-hybrid #LI-fulltime
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Skills Required
- 3+ years of experience in legal operations or a similar role
- Expertise in legal technology tools
- Strong leadership and mentoring skills
- Excellent analytical and problem-solving abilities
- Professionally fluent in English