Legal Operations Manager

Are you a strategic thinker with a passion for transforming legal operations into a driver of business success?  Do you thrive on building legal ops once, the right way, where your ideas and experiences are not just taken into account but you are empowered to run with them autonomously?  If so, we invite you to lead the charge as part of Ridgeline’s innovative legal team.

Our team is dedicated to protecting the company’s core values by delivering sound and practical advice to business decision makers.  Our first Legal Ops professional will be an innovator ready to build commercial, product, employment and governance programs from the ground up in partnership with our team of attorneys.   You will partner closely with legal and executive leadership to set strategy, with product and sales teams to support revenue growth, and with finance, people and operations teams to manage risk.  You will be highly valued for making the legal component of core business processes across an entire fast-growing company run smoothly and continuously improve, all while utilizing cutting-edge tools, including AI technologies like ChatGPT.

What will you do?

• Contract Lifecycle Management: Architect, implement and enhance end-to-end contract lifecycle management processes tailored to the needs of a complex vertical SaaS business.
• Process Innovation: Oversee inbound and outbound contract intake, establish processes, design playbooks, and define escalation criteria to streamline operations.
• Operational Goals: Establish and monitor the legal team’s operational goals, designing metrics to measure success and drive continuous improvement.
• Cross-Functional Collaboration: Partner with Product Strategy, People, Sales, Security, Compliance, Product & Engineering, and Finance teams to operationalize legal advice for Ridgeline’s highest priority objectives.
• Knowledge Management: Create knowledge management systems, workflows, guides, and foster a self-service culture to accelerate business outcomes.
• Team Development: Empower business clients in the short term and contribute to the long-term development of the legal team by sourcing, building, organizing, and delivering learning and development resources.

Desired Skills and Experience

• 5+ years of in-house legal, compliance, or PMO experience with a technology, cloud or investment management firm (equivalent-type roles will be considered)
• 2+ years’ experience drafting, negotiating and managing enterprise contracts
• 2+ years’ experience scoping, deploying, administering, and training users on tools like Salesforce, Confluence, Docusign, Evisort or other CLM solutions
• Trustworthy teammate with outstanding judgment and integrity
• Excellent written and verbal communication and interpersonal skills, with ability to collaborate with attorneys, business leaders, and colleagues of varying backgrounds
• Excitement about client service, process efficiency, and using AI to enhance those areas
• Experience researching, implementing and using legal operations technology tools
• Generalist and growth mindset, where no task is too small, and the prospect of your career growth being aligned with the company’s growth excites you
• Bachelor’s degree required; paralegal, legal management, legal operations, or equity administration credentials are a plus

About Ridgeline

Ridgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. 

Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before.

With a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a “Best Workplace for Innovators,” by The Software Report as a “Top 100 Software Company,” and by Forbes as one of “America’s Best Startup Employers.”

Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace.

Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions.

Compensation and Benefits 

As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product.

In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits.

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