Legal Operations Manager

Posted 2 Days Ago
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New York, NY, USA
Hybrid
96K-128K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
Manages and improves global legal processes through automation, AI adoption, system integrations, SOPs, reporting, and cross-functional programs. Oversees legal technology such as Brightflag and Salesforce, supports outside counsel operations, develops dashboards and forecasts, and promotes responsible use of AI with sensitive data. The role also contributes to shared-services coverage and process standardization across the Legal team.
Summary Generated by Built In

Datadog is seeking an experienced Legal Operations Manager to join our Legal Operations subgroup. In this role you’ll partner with stakeholders across the organization to scale, modernize, and continue to automate how our global legal team operates including driving the adoption of AI-powered tools and workflows. The Legal team supports Datadog’s rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog’s intellectual property. Datadog’s Legal team collaborates with virtually every team across the organization, from engineering to product to marketing.

At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.


What You’ll Do:

  • Own and continuously improve legal processes end-to-end, partnering with legal and non-legal process owners to drive improvements, optimization, and automation
  • Liaise with technical and cross-functional teams to implement solutions, integrate systems, and troubleshoot issues reported by the legal team
  • Create and manage SOPs and collaborate with legal and non-legal colleagues on cross-functional projects
  • Analyze and use data, including AI-generated insights and dashboards, to drive initiatives, support forecasting and planning, and deliver reporting to legal leadership and other stakeholders
  • Manage technology used by the legal team (current tools include Brightflag, Salesforce, ChatGPT, Claude, Perplexity) and become a superuser of new tools
  • Champion new systems and emerging AI capabilities
  • Support the legal team’s outside counsel operations 
  • Continuously cross-train across to operate as a flexible member of a shared services model, enabling coverage, resource-sharing, and consistent process standards

Who You Are:

  • An experienced legal operations or program manager with at least 6 years of contract, program, or project management experience, ideally within a SaaS or technology company
  • Familiar with program management tools and techniques, including breaking down tasks, roadmapping, assigning owners with timelines, and reporting
  • Genuinely passionate about technology, with hands-on experience evaluating or deploying AI and automation tools in a legal or business operations context
  • Able to move forward in times of ambiguity and imperfect knowledge, and comfortable acting as a change agent for new ways of working
  • An effective communicator and detail-oriented, able to translate technical or AI-related concepts for non-technical legal stakeholders
  • Someone with high integrity and strong judgment, including sound judgment about the appropriate and responsible use of AI with sensitive legal and business data
  • Comfortable working independently in a fast-paced environment, managing multiple projects simultaneously while meeting tight deadlines

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.


Benefits and Growth:

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Product training to develop an in-depth understanding of our product and space
  • Access to AI tools and training to support ongoing skill development
  • Best in breed onboarding
  • Internal mentor and buddy program cross-departmentally
  • Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$96,000$128,000 USD

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Skills Required

  • At least 6 years of contract, program, or project management experience
  • Experience with program management tools and techniques, including task breakdown, roadmapping, ownership assignment, timelines, and reporting
  • Hands-on experience evaluating or deploying AI and automation tools in a legal or business operations context
  • Experience in a SaaS or technology company
  • Ability to operate effectively amid ambiguity and serve as a change agent
  • Effective communication and strong attention to detail
  • Ability to explain technical or AI concepts to nontechnical legal stakeholders
  • High integrity and sound judgment regarding responsible AI use with sensitive legal and business data
  • Ability to work independently in a fast-paced environment, manage multiple projects, and meet tight deadlines

What the Team is Saying

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Datadog Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive, with medical, dental, and vision plans plus added mental-health resources and wellness support. Feedback suggests virtual-care options and fitness reimbursements further strengthen this area.
  • Parental & Family Support Paid parental leave and broad family-forming benefits (e.g., fertility, adoption, surrogacy) are consistently highlighted. Feedback suggests extras like childcare help and pet-related benefits reinforce an inclusive family focus.
  • Equity Value & Accessibility Employees have access to equity via new-hire grants and a discounted Employee Stock Purchase Plan. Feedback suggests these ownership programs materially enhance total rewards for many roles.

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The Company
HQ: New York, NY
6,500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
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