Legal Operations Director

Posted 8 Days Ago
Be an Early Applicant
Los Angeles, CA, USA
Hybrid
170K-210K Annually
Senior level
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for all things anime.
The Role
The Legal Operations Director will drive the effectiveness of the Legal function by executing strategy, managing legal tech, and leading financial operations, while enhancing collaboration across departments.
Summary Generated by Built In
About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We’re looking for a Legal Operations Director to serve as a high-impact individual contributor who serves as the strategic partner and operational lead to the General Counsel. This role drives the effectiveness and evolution of the Legal function across strategy, AI, technology, operations, and financial management.

You will translate the General Counsel’s vision into clear priorities, scalable systems, and measurable outcomes, serving as a force multiplier for the Legal leadership team and a key connector across Legal, Finance, Technology, and People teams.

This role is ideal for you if you’re highly analytical, execution-focused, and able to influence at the executive level in a fast-moving, complex environment

What You’ll Do

  • Partner with the General Counsel to define and execute Legal’s strategy, priorities, and operating rhythms (OKRs, business reviews), driving alignment, accountability, and measurable outcomes
  • Prepare executive materials and surface key risks, opportunities, and insights to inform senior leadership and board-level decisions
  • Define and implement Legal’s AI strategy, including tool selection, governance, and responsible adoption to improve efficiency and insight generation
  • Own Legal tech (including CLM), driving roadmap, system performance, and adoption in partnership with IT
  • Lead budget planning, forecasting, and vendor strategy, including outside counsel management, performance, and cost optimization
  • Build and scale knowledge management (templates, playbooks, summaries) to improve access, consistency, and decision-making
  • Redesign and standardize Legal processes; lead change management to drive adoption, efficiency, and continuous improvement
  • Establish metrics, dashboards, and reporting to track performance, demand, and impact, and guide resourcing and priorities
  • Lead cross-functional initiatives and represent Legal in company-wide efforts (e.g., AI, compliance, M&A), delivering high-impact strategic projects

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.

About You

We get excited about candidates, like you, because you have

  • 12+ years of experience in legal operations within an in-house legal team or law firm
  • Proven ability to lead complex, cross-functional initiatives from strategy through execution, with measurable impact
  • Experience partnering with C-level executives; strong ability to influence decisions and operate at the executive level
  • Experience leading AI, automation, or data-driven transformation initiatives within Legal or adjacent functions
  • Hands-on experience with legal technology, particularly CLM systems, including implementation or optimization
  • Familiarity with core legal operations domains (e.g., e-billing, matter management, knowledge management)
  • Strong financial and analytical skills, including budgeting, forecasting, vendor management, and KPI development
  • High level of discretion and judgment in handling sensitive and confidential information
  • Highly structured and detail-oriented, with the ability to operate effectively in ambiguous, fast-paced environments
  • Exceptional communication skills, including executive-level presentations and materials
  • Background in media, entertainment, technology, or global organizations preferred
  • Bachelor’s degree required; J.D. or advanced degree, or equivalent experience preferred
Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - Los Angeles, CA
$170,000$210,000 USD
About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Skills Required

  • 12+ years of experience in legal operations
  • Proven ability to lead complex, cross-functional initiatives
  • Experience partnering with C-level executives
  • Experience leading AI or automation initiatives
  • Hands-on experience with CLM systems
  • Familiarity with core legal operations domains
  • Strong financial and analytical skills
  • High level of discretion and judgment
  • Highly structured and detail-oriented
  • Exceptional communication skills
  • Background in media, entertainment, or technology preferred
  • Bachelor's degree required
  • J.D. or advanced degree preferred

What the Team is Saying

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The Company
Berlin, Germany
1,300 Employees
Year Founded: 2006

What We Do

At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.

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Crunchyroll Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.

Typical time on-site: 3 days a week
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