Work-Life Benefits
- Unlimited PTO
- Medical benefit contributions in congruence with local laws and type of employment agreement
What You'll Do
- Your responsibilities will be centered on Legal Operations (approx. 70%), with additional support for our Compliance and Audit functions (approx. 30%).
- CLM Platform Support:
- Serve as administrative support for our CLM platform, Ironclad.
- Maintain the contract repository, partaking in a critical project to clean up and standardize metadata taxonomy across all records.
- Ensure all contract data is accurate and structured to enable clean, reliable reporting for the LAC, Finance, and Sales teams.
- Legal Intake & Workflow Management (Jira/Gmelius):
- Manage the LAC Help Center (Jira Service Board) queue by assessing, triaging, and assigning all incoming tickets to the appropriate team members.
- Manage the department's shared email inboxes (e.g., legal@) using Gmelius, ensuring all time-sensitive emails are triaged and assigned for handling.
- Knowledge Management Support:
- Help the LAC Ops Manager maintain all LAC internal training/best practice collateral in our Confluence pages, Google Drives, and our LAC Opeartions Manual.
- Financial & Vendor Operations Support:
- Serve as a point of contact for outside counsel and legal vendor invoicing questions.
- Assist with budget tracking by gathering and organizing invoice data into Excel/Google Sheets for metrics, benchmarking, and reporting.
- Process Improvement & Documentation:
- Partner with the LAC Ops Manager to document existing workflows, identify bottlenecks, and over time, suggest opportunities for automation and improvement.
What We're Looking For (Required Qualifications)
- Experience: At least 1 year of experience in a legal operations, legal assistant, or tech-focused paralegal role.
- Language: Professional-level fluency in English (written and verbal) is required for communication with our global team.
- Tech-First Mindset: You have a proven knack for technology and are excited to learn, master, and administer new platforms. You think in terms of workflows and data.
- Core Tech Skills: High proficiency with the Google Workspace or Microsoft 365 suite, particularly Google Sheets / Excel (data organization, basic formulas).
- Key Soft Skills:
- Exceptional Attention to Detail: You are meticulous with data, metadata, and communications.
- Proactive & Organized: You can effectively manage competing priorities and deadlines in a fast-paced environment.
- Strong Communicator: You are comfortable communicating clearly and professionally with internal stakeholders (Finance, IT, Sales) and external vendors.
- Location: Must be a current resident of Mexico or Costa Rica and eligible to work in that country.
- Experience working in a remote-first or high-growth tech company environment.
Top Skills
What the Team is Saying
What We Do
TrueML makes financial technology that prioritizes customer experience and revolutionizes the experience of consumers seeking financial health. We’re a team of inspired data scientists, financial services industry experts, and customer experience fanatics creating experiences that serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring to ensure nobody gets locked out of the financial system.
After more than 10 years in business, TrueML is excited to be expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference alongside hundreds of other inspired individuals.
Why Work With Us
Our functional teams are a diverse mix of employees from different backgrounds and geographies, with each individual bringing unique perspectives and experiences that encourage increased innovation in our products and services. Join TrueML and make a difference alongside hundreds of other inspired individuals doing impactful work.
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TrueML Offices
Remote Workspace
Employees work remotely.
TrueML is excited to be a remote-first company and expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM.
