At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here!
*This Role Requires Spanish Fluency*
Applicants must have full professional fluency in Spanish to be considered for this position.
Department: Legal
The Legal team at Signifyd plays a critical role in enabling and protecting the business as it scales. Our team is responsible for drafting and negotiating contracts, reviewing privacy and data protection matters, supporting product development, and overseeing corporate governance. We work closely with the Sales, Partnerships, Product, Revenue Operations (RevOps), and Finance teams to help drive business objectives forward. By shaping processes that accelerate deal cycles, we help keep the commercial flywheel turning. At the same time, we ensure Signifyd’s risk exposure is carefully managed and our sensitive data is safeguarded through robust contractual protections.
As a Legal Operations and Contracts Manager, you’ll help shape and optimize our legal systems and contracting processes while also drafting, reviewing, and negotiating agreements. You’ll collaborate with teams across the company to streamline deal cycles, improve our Contract Lifecycle Management (CLM) tools, and support critical agreements such as NDAs, MSAs, and order forms.
We’re a lean team, so your impact will be felt immediately. This is a hands-on role with significant opportunities for growth, perfect for someone who can balance business objectives with legal considerations, enjoys cross-functional collaboration, and thrives in a fast-moving environment.
Primary Responsibilities:- Contract Negotiation: Review, draft and negotiate a variety of contracts, including nondisclosure agreements, master service agreements and statements of work.
- Contract Lifecycle Management: Manage the entire contract lifecycle from intake and drafting to negotiation, execution, and renewal, including maintaining and managing our contract repository and electronic databases.
- Sales and Stakeholder Advisory: Act as a primary point of contact for the sales team and other internal stakeholders, providing guidance and coordination throughout the contract lifecycle to ensure efficient and compliant deal execution.
- Process Optimization: Develop, maintain, and enforce policies and standard operating procedures for legal and contracting processes. Continuously identify opportunities to accelerate contract closure by enhancing templates, streamlining negotiation workflows, and clarifying escalation guidelines.
- System Administration: Act as the primary legal team interface with other departments in structuring cross-departmental functions, including the establishment and enhancement of company-wide IT systems, particularly our CLM tool.
- Reporting and Analytics: Manage standard and ad-hoc reporting and metrics related to contract volume, turnaround times, and other key performance indicators to inform strategic decisions.
- Cross-Functional Collaboration: Work collaboratively with the team to continually identify opportunities to accelerate contract closure, respond to inquiries effectively, and develop comprehensive contracting policies.
- Innovation Champion: Be a champion for a better, faster, and simpler way of doing things within the legal and contracting functions.
- 4+ years of experience in a legal operations or contract management role.
- 4+ years proven experience drafting and reviewing commercial contracts, including MSAs, Order Forms, and NDAs.
- Demonstrated experience managing the full contract lifecycle process and administration in a time-sensitive environment.
- Experience managing legal technology, including CLM (Contract Lifecycle Management) tools, and managing integrations between systems. Familiarity with Ironclad, Zip, Salesforce, or similar platforms is a strong plus.
- A self-starter who works with minimal supervision and high integrity, while also being a strong and collaborative team player.
- Outstanding written and verbal communication skills, with the ability to effectively communicate legal and business concepts to a variety of audiences.
- Fluency in Spanish
- Bachelors degree preferred
This position can be based anywhere in the US, either fully remote or in one of our offices in San Jose, Seattle, Denver, or NYC.
Benefits in our US offices:
- Discretionary Time Off Policy (Unlimited!)
- 401K Match
- Stock Options
- Annual Performance Bonus or Commissions
- Paid Parental Leave (12 weeks)
- On-Demand Therapy for all employees & their dependents
- Dedicated learning budget through Learnerbly
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Short Term and Long Term Disability Insurance
- Life Insurance
- Company Social Events
- Signifyd Swag
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, abilities, and location, as well as internal equity and alignment with market data.
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What We Do
Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse for retailers. Signifyd counts among its customers a number of companies on the Fortune 1000 and Digital Commerce 360 Top 500 lists. Signifyd is headquartered in San Jose, CA., with locations in Denver, New York, Mexico City, São Paulo, Belfast, and London.
Why Work With Us
We have a hybrid working environment and culture built around collaboration, development, and diversity. We think it's incredibly important that people from all backgrounds feel a sense of inclusion and belonging and truly embody our company values. We also promote mental wellbeing with flexible time off!
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