Legal Operations Business Partner

Posted 24 Days Ago
Be an Early Applicant
Bristol, England, GBR
In-Office
Entry level
Information Technology • Legal Tech
The Role
Supports legal teams and senior stakeholders by analyzing financial and operational data, improving efficiency, managing change and technology projects, supporting pricing and profitability decisions, and driving process, resource, and case management improvements across the firm.
Summary Generated by Built In

Job Title: Legal Operations Business Partner

Ready to take your career to the next level?

We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together.

Being refreshingly human starts with how we hire. We believe a diverse mix of perspectives makes us stronger - not just as a business, but in creating a culture where we all feel we truly belong and can thrive. That’s why we’re committed to removing barriers and creating fair opportunities for everyone.

* We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.

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The role in 60 seconds

  • Role: Legal Operations Business Partner
  • Team: Business Transformation and Operational Efficiency
  • Location: Hybrid working from Bristol
  • Working Pattern: Full time
  • Why this role matters: This is a pivotal opportunity delivering operational business partnering services to stakeholders throughout the organisation.

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What you’ll do

The primary objective is to support operational excellence within the legal teams by providing essential assistance for client service transformation, collaborating with leadership to uphold our high standards of working practices.

In this role, you’ll:

  • Work with the Executive Director of Legal Operations, Practice Group Leads and professional support teams to affect strategy set by the firm.
  • Help improve understanding and housekeeping requirements of key financial information.
  • Analyse and understand data to maximise value from legal resources, technology and spend.
  • Deliver measurable improvements in efficiency, quality and service.
  • Provide analytical commentary on management information to inform leaders when decision making.
  • Work with our Finance Business Partners to gather analysis and deliver insight on our clients and matters and how this flows through to contribution (profitability).
  • Drive our business tools to assist in pricing and profitability decisions - where necessary, getting best value from our investments as well as supporting suggestions for change.
  • Suggest and lead change, to ensure key operational and financial targets are delivered.
  • Measure effectiveness and seek feedback from others on progress and input into helping design and develop improvements.
  • Be the conduit between legal teams and support functions re new efficiency projects.
  • Build partnerships and maintain relationships with senior stakeholders across the business.
  • Support Case Management system efficiencies for stakeholders across the business.
  • Provide resource management support within assigned focus areas, including working alongside HR Business Partners to positively impact operational excellence.
  • Assist on the identification of key risks for mitigation purposes, liaising with Business Excellence and other support teams as and when required.

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What we’re looking for

To thrive in this exciting and business-critical role, you will bring:

  • Commercial awareness and an understanding of the market in which the firm operates.
  • An engaging people person driven by solutions with experience of influencing stakeholder behaviour.
  • An understanding of organisational strategy and how it aligns with risks and opportunities.
  • Strong analytical skills, with the ability to produce accurate, high-quality insights.
  • Experience managing projects, whether technology or business focused.
  • Excellent judgement and discretion when handling confidential information.
  • The flexibility to support senior leaders across our legal teams.
  • A proven track record of implementing change and driving process or system improvements.
  • Strong organisational skills with the ability to prioritise competing demands and meet deadlines.
  • A continuous improvement mindset, with the confidence to suggest more effective ways of working.
  • A trusted and visible advisor.
  • Strong IT skills, including advanced Excel and complex formulae (e.g. VLOOKUPs).
  • A commitment to delivering high-quality work consistently and on time.
  • Willingness to travel between office locations.
  • Experience working in a multi-site organisation would be advantageous.

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Join a seriously ambitious firm

At Foot Anstey, we’re committed to making a difference for our people, our clients, and society. Here’s what makes us stand out:

  • An ambitious growth strategy that opens up opportunities for our people to make their mark.
  • A client base that spans household names, thriving startups, and ambitious enterprises.
  • A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
  • A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
  • Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals.

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Progressive benefits tailored to you

We believe our people are our greatest asset. That’s why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing, including:

  • Competitive salary and performance-linked bonus.
  • Enhanced parental leave policies.
  • Private healthcare and wellbeing initiatives (e.g., mental health support, gym memberships).
  • An open, flexible working environment.
  • Find out more about our benefits and work environment here

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Ready to apply?

  • Hit the "Apply Now" button.
    • Send us your CV and a quick note on why this role is perfect for you.
    • Our team will review your application and be in touch, whatever the outcome.
  • Invited for interview?
    • With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do.
    • We want you to be able to showcase your talent and to feel comfortable being yourself throughout the process. If there’s anything we can do to support you or make things more accessible, just let us know – you can tell us at any stage of the process.
    • If you’d like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know.

Let’s make your next career move the start of something extraordinary.

Skills Required

  • Commercial awareness and understanding of the legal services market
  • Experience influencing stakeholder behaviour and delivering solutions
  • Understanding of organisational strategy, risks, and opportunities
  • Strong analytical skills and ability to produce accurate, high-quality insights
  • Experience managing technology or business-focused projects
  • Excellent judgement and discretion when handling confidential information
  • Flexibility to support senior legal team leaders
  • Track record implementing change and driving process or system improvements
  • Strong organisational skills and ability to prioritise competing demands
  • Continuous improvement mindset and confidence suggesting more effective ways of working
  • Ability to act as a trusted and visible advisor
  • Strong IT skills, including advanced Excel and complex formulas such as VLOOKUPs
  • Consistent delivery of high-quality work on time
  • Willingness to travel between office locations
  • Experience working in a multi-site organisation
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The Company
HQ: Plymouth
590 Employees
Year Founded: 1908

What We Do

Through our network of seven offices, we work together as one national team offering specialist legal advice and services to regional, national and international clients, both businesses and individuals. We are among the UK's top 100 law firms, with just under 50 partners and over 500 staff. Headed by Managing Partner Martin Hirst, Foot Anstey has achieved consistent growth and strong financial performance and we have grown organically through our bold, agile strategy that has attracted the attention of the industry. We have been named in numerous awards that include the British Legal Awards, MPF Awards for Management Excellence and South West Business Insider

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