Legal Operations Analyst

Posted 4 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
72K-95K Annually
Junior
Artificial Intelligence • eCommerce • Marketing Tech • Mobile • Software • Conversational AI
The omnichannel marketing platform redefining how brands and people connect
The Role
Supports Product Legal, IP, and Litigation teams through matter management, product review operations, outside counsel billing, accounts payable, reporting, accruals, dashboards, and legal workflow improvements. Maintains legal data systems, analyzes trends, tracks audits and bankruptcies, interfaces with vendors and internal stakeholders, and assists with AI workflow development. Requires strong analytical, organizational, communication, confidentiality, and multitasking skills.
Summary Generated by Built In
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
 
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
 
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

The Legal Operations Analyst supports the Product Legal functions in the legal team which is comprised of two product attorneys and one litigation attorney. This position will work closely with the Product Legal, IP & Litigation team and report to the Director of Legal Operations.  Responsibilities include: operational support for product reviews and releases, litigation, matter management (including outside counsel e-billing), and routine operational reporting.

What You’ll Accomplish

  • Maintain a legal matter management system, including accurate data input and trend analysis.
  • Support day to day work related to Product Legal team including audit letters and bankruptcy tracking
  • Manage outside counsel billing and related accounts payable
  • Assist with department monthly reports and dashboards, legal quarterly accruals and other reports as requested.
  • Identify, make recommendations, and implement process improvements in reporting analysis and system capabilities.
  • Assist with developing AI workflows and agents
  • Interface with select vendor resources 
  • Interface with internal Legal Team to provide operational support

Your Expertise

  • Bachelor’s Degree or equivalent Legal experience
  • 2+ year experience in corporate Legal or Operations or Masters Degree, preferably
  • Demonstrated analytical and organizational skills with critical attention to detail.
  • Proven ability to maintain discretion and confidentiality.
  • Excellent verbal and written communication skills with ability to communicate effectively with all stakeholders including senior management.
  • Excellent analytical skills and comfort with multiple data sets, with the ability to draw conclusions and make informed recommendations
  • Track record in balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
  • Advanced Excel and PowerPoint skills
  • Ideally, has experience working with Office365 including SharePoint and Power Automate
  • Experience in working with or a strong interest in learning about legal AI products and tooling

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

  • The US base salary range for this full-time position is $71,600 - $95,000 annually + equity + benefits
  • Our salary ranges are determined by role, level and location

#LI-AL1

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
 
Learn more about AWAKE, Attentive’s collective of employee resource groups.
 
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
 
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Skills Required

  • Bachelor's degree or equivalent legal experience
  • At least 2 years of experience in corporate legal or operations, or a master's degree
  • Demonstrated analytical and organizational skills with strong attention to detail
  • Ability to maintain discretion and confidentiality
  • Excellent verbal and written communication skills
  • Ability to communicate effectively with stakeholders, including senior management
  • Strong analytical skills and comfort working with multiple data sets
  • Ability to draw conclusions and make informed recommendations
  • Ability to balance multiple priorities, adapt to changing business needs, and meet deadlines
  • Advanced Excel and PowerPoint skills
  • Experience with Office 365, including SharePoint and Power Automate
  • Experience working with or strong interest in learning about legal AI products and tooling

Attentive Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Attentive and has not been reviewed or approved by Attentive.

  • Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans, plus a fully covered One Medical membership and mental health resources. Employer-paid options and added wellness stipends indicate strong support for physical and mental wellbeing.
  • Equity Value & Accessibility — Equity grants are described as significant and a meaningful component of total compensation. Market-value cash pay paired with stock helps position overall packages as competitive.
  • Parental & Family Support — Generous paid parental leave, fertility and family-forming benefits, and supports such as Milk Stork and travel reimbursement for necessary medical care are offered. These provisions signal robust support for families across different needs.

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The Company
HQ: New York, NY
1,000 Employees
Year Founded: 2016

What We Do

Attentive® knows personalized customer experiences require both powerful technology and the right people behind it. Our intelligence layer and agentic AI unify customer profiles and act on real-time data, giving marketers what they need to turn messages into moments across SMS, email, RCS, and push.

Why Work With Us

At Attentive, you'll connect with inspiring, high-caliber people, and be encouraged to take risks, get creative, and think bigger. We're solving big problems for our customers, through our innovative AI solutions, giving employees the opportunity to thrive along the journey. The sky's the limit when it comes to what's possible.

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