Legal Intake Assistant - Eden Prairie, MN

Requisition Number: 2357697
UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.
The Legal Intake Assistant plays a critical role in supporting the daily operations of the Corporate Legal department by managing and triaging a high volume legal intake function. This role provides essential operational coverage, helps mitigate compliance and continuity risk, and ensures timely, accurate routing of legal requests across the organization. The Legal Intake Assistant will work closely with the primary intake lead and legal stakeholders to maintain a responsive, scalable, and well controlled intake process.
Primary Responsibilities:

• Monitor and co-manage the Legal Intake inbox
• Triage incoming legal requests and route matters to the appropriate legal staff
• Prioritize requests, identify time sensitive or high risk issues, and escalate as needed
• Enter and track requests accurately in legal intake and workflow systems
• Maintain intake logs and documentation for reporting, audit, and compliance purposes
• Provide consistent, professional email responses to internal business partners
• Perform document preparation and general legal administrative support
• Ensure intake coverage during PTO, training periods, and peak workload times
• Support cross training, process improvement, and workload continuity within the Legal Intake function

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 3+ years of experience in a paralegal, legal assistant, or legal administration role
• Experience supporting high volume legal or professional services intake functions
• Proven solid organizational skills with the ability to manage competing priorities
• Proven high attention to detail and accuracy in data entry and documentation
• Proven excellent written and verbal communication skills
• Ability to exercise sound judgment, discretion, and confidentiality
• Proficiency with email management and organization
• Experience or proficiency with Computershare, GEMS, LexisNexis, iManage, TyMetrix 360, Microsoft Productivity and collaboration tools, including MicroSoft 365 (Outlook, Word, Excel, Teams, SharePoint)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.