Filevine is a top-rated cloud-based case management solution for small and midsize legal firms and legal professionals.
The Role
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Department:
You will be joining a high-impact Tiger Team tasked with building our next-generation AI-first Forms Platform. This is a small, agile core team (Backend, Frontend, QA, SRE) operating with a startup mentality within the larger engineering organization. We value speed, autonomy, and the intelligent use of AI to solve complex automation problems
Job Summary:
We are seeking a detail-oriented Legal Forms Quality & Operations Analyst to manage the lifecycle of our forms library. You will be responsible for monitoring government agencies (USCIS, State Courts) for form updates, validating the accuracy of our AI-driven field mapping, and creating the specifications that our engineers build against. Because our engineering team is focused on high-velocity coding, you will act as the operational shield, ensuring that Support and Implementation teams are trained on new forms and that no outdated content reaches our clients. You will lean heavily on AI tools to summarize regulatory changes and compare form versions to speed up your workflow.
Responsibilities
- Content Surveillance: Proactively monitor federal (USCIS) and state court websites for updates to critical legal forms, ensuring Filevine is never behind on compliance.
- AI Validation: Review and validate the output of our "AI auto-mapping" models, correcting logic errors and ensuring fields map correctly to Filevine project data (e.g., verifying that "Alien Registration Number" maps to the correct database field).
- Spec Creation: Translate complex legal form logic (e.g., "If box A is checked, page 4 is required") into clear, actionable technical specifications for the engineering team.
- Support Coordination: Act as the primary liaison for the Support and Implementation teams, creating documentation and training materials to resolve customer form issues without escalating to engineering.
- Golden Dataset Management: Curate and maintain the "Golden Datasets" (perfectly filled example forms) used by QA to test the system before every release.
- Risk Mitigation: Conduct final compliance checks on high-stakes forms (like Immigration I-140s) to prevent "P1 incidents" and reduce operational risk for our enterprise clients.
- Process Optimization: Use AI tools to rapidly compare old vs. new PDF versions and generate change logs, reducing the time it takes to spec a new form by 70%+.
Qualifications
- Bachelor’s degree in Legal Studies, Political Science, or related field (or equivalent paralegal experience).
- 3+ years of experience as a Paralegal, Legal Operations Specialist, or in a compliance role, preferably with exposure to Immigration, Family Law, or Workers Comp.
- Technical Aptitude: Comfort working with data mapping, Excel/spreadsheets, and learning new software tools. You don't need to code, but you need to understand logic (If/Then statements).
- Attention to Detail: Uncompromising standards for accuracy. You will be the final line of defense before a form goes to a lawyer.
- AI/Tech Curiosity: A strong desire to use AI tools (ChatGPT, Claude, specialized legal AI) to summarize documents and automate research tasks.
- Communication: Ability to explain complex legal requirements to technical software engineers clearly and concisely.
- Agile Familiarity: 1 to 3 years experience working with product or engineering teams in an agile/scrum environment is a plus.
Compensation Information: $80,000-100,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [email protected]
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
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The Company
What We Do
Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file. Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs. Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser. Learn more at filevine.com.
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