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Filevine is a top-rated cloud-based case management solution for small and midsize legal firms and legal professionals.
The Role
The role involves collaborating with legal teams to integrate AI into workflows, delivering training, and providing strategic insights for product development. The ideal candidate should have legal expertise and experience in legal technology and customer relations.
Summary Generated by Built In
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
Filevine is hiring an experienced attorney from a top-tier firm to act as a strategic partner at the intersection of legal practice, product, and customer experience, building consultative relationships with law firms and in-house teams to integrate AI into their workflows.
In this cross-functional role, you'll serve as a trusted advisor leading discovery, demos, onboarding, training, and adoption. You will be leveraging your legal expertise to overcome barriers, design tailored strategies, and provide real-world insights to inform product development across Product, Sales, Marketing, and Customer Success teams.
Responsibilities
- Partner with law firm and in-house teams to deeply understand their workflows and offer tailored guidance on integrating AI into daily practice
- Design and deliver practical AI-powered solutions across research, contracts, diligence, document analysis, and compliance
- Lead high-impact demos, onboarding, and ongoing training programs that drive adoption and build confidence
- Create customer-facing materials (training resources, use case guides, prompts, FAQs) to support continued success
- Draft and refine high-impact prompts, run evaluations, and translate legal needs into actionable product feedback
- Surface adoption barriers with thoughtful, workflow-focused questions and develop strategies to overcome them
- Partner with Sales and Customer Success to identify expansion opportunities, support renewal efforts, and showcase new capabilities
- Act as the Voice of the Customer, ensuring insights shape product development and meet real-world legal expectations
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
Qualifications
- JD or equivalent legal qualification.
- 3+ years of experience practicing law, preferably at a top-tier law firm (Vault 50 or equivalent) with a corporate law or litigation focus.
- Hands-on experience with legal tech tools (e.g. CLM, automation, or other legal software).
- Sales or customer-facing experience, including law firm business development and/or secondment, or directly managing law firm client matters and client relationships.
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
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Skills Required
- JD or equivalent legal qualification
- 3+ years of experience practicing law, preferably at a top-tier law firm
- Hands-on experience with legal tech tools
- Sales or customer-facing experience
Filevine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Filevine and has not been reviewed or approved by Filevine.
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Healthcare Strength — Health coverage is described as covering the major bases (medical, dental, vision) and is often framed as decent quality. In some cases, premiums and copays are portrayed as relatively favorable, suggesting tangible value from the plans.
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Parental & Family Support — Paid parental leave is positioned as a standard, clearly offered benefit. The presence of parental leave alongside disability coverage signals baseline family-support provisions typical of growth-stage tech employers.
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Fair & Transparent Compensation — Compensation is sometimes framed as fair or reasonable relative to role expectations, with technical roles in particular appearing closer to market-aligned ranges. This creates pockets where pay is perceived as competitive even if not consistently top-of-market across the company.
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The Company
What We Do
Filevine is case management software built for and inspired by real attorneys. As a fully-featured suite of tools, it comes ready to manage every part of a moving case. Assign tasks, upload files or images, monitor staff productivity, and communicate with your client directly from within their case file. Our software is built on the truth that every law firm functions differently. That’s why Filevine is so customizable. Build new case-type templates, design automatic workflows, and receive customized reports on a schedule that fits your needs. Accessing your information is never a problem, because Filevine is hosted on The Cloud. To ensure security, your law firm’s data is protected through state-of-the-art encryption on redundant servers. All you need to get started is an internet connection and your favorite web browser. Learn more at filevine.com.
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