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Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
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We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
CONTEXT
Reporting to the Legal & Compliance Tech Manager, the Legal & Compliance Tech Application Owner will be responsible for day-to-day operations of the applications and of the management of IT projects withon le Legal scope. Th primary tool in scope is the OneTrust platform; secondary tools are Docusign, Piano, eFront, EQS, and third party due diligence solutions.
You will act as a liaison between the Data Protection/Compliance business teams within the whole group, other Group Tech teams, and external vendors, ensuring the adherence to deadlines, budgets, and Group best practices.
YOUR ROLE
Run scope:
User assistance: Provide support to help users navigate and use the tools effectively.
Troubleshooting: Identify and resolve issues reported via the Jira ticketing system.
Documentation: Update documentation, including user guides and the FAQ knowledge base.
Maintenance: Perform administration tasks and maintain the tools to ensure optimal performance.
Feedback collection: Gather user feedback to improve features and usability.
Monitoring: Track performance and usage metrics to identify areas for improvement.
Continuous improvement: propose evolutions, drive actions to improve adoption and user experience; support the definition and execution of the action plan.
Security: Assist security teams with application analyses and ensure implementation of security recommendations and guidelines;
Project scope:
Plan project stages, establish schedules, and define budgets and governance.
Coordinate all stakeholders (Group and local business teams, Group and local Tech teams, vendors, etc.).
Integration support: Assist with integrating tools with other systems and platforms.
Monitor progress, identify risks and obstacles, communicate status to stakeholders, and escalate as needed.
Ensure deliverables meet quality standards and technical requirements.
Manage change requests and adjust the project plan accordingly.
Collaborate with clients, vendors, and other departments to ensure needs are met.
Prepare and monitor project budgets.
Configure tools within your scope.
Update project documentation.
Implement and support delivered projects.
Ensure compliance with the Group’s security policy.
Participate in RFP and pre-studies
YOUR PROFILE
Experience
Has already managed the operational run of a OneTrust instance with a focus on: cookie consent, DSAR, TPRM, Privacy Automation
Ideally has managed the deployment of the Onetrust user consent module
Ideally has managed the operational run for: efront, EQS, Piano, AI governance tools, indicent tools, third party due diligence tools
Has experience as a Tech App owner (5 years minimum)
Knowledge and Skills
Onetrust certification is mandatory
Ability to work independently and methodically
Ability to work on multiple tools and to manage run and project activities in parallel
Excellent interpersonal skills
Strong documentation skills and the ability to explain issues and tasks to non-technical staff
Strong in communication and organizational skills, ability to prioritize tasks continuously
Fluent English, spoken and written
Apply now and Vibe with Us!
Skills Required
- Managed operational run of a OneTrust instance (cookie consent, DSAR, TPRM, Privacy Automation)
- Onetrust certification
- Minimum 5 years experience as a Tech Application Owner
- Managed deployment of the OneTrust user consent module
- Operational experience with eFront, EQS, Piano, AI governance tools, incident tools, or third party due diligence tools
- Experience with Jira ticketing for troubleshooting and issue resolution
- Ability to work independently, methodically, and manage run and project activities in parallel
- Excellent interpersonal, communication, organizational and prioritization skills
- Strong documentation skills and ability to explain tasks to non-technical staff
- Fluent English, spoken and written
What We Do
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 60 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards). True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility. Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. In 2022, thanks to its global technology assets, the Group managed some €38 billion in business volume, primarily carried out via mobile applications, online platforms and cards. Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe. Our employees vibe with a passion for customer service, respect, imagination, simplicity and the entrepreneurial spirit that are Edenred’s values. For everyone who wants to experience that vibe, who needs it in their professional life, we want to be the best company to come and work and develop each person who takes part in the Edenred adventure
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