The Privacy Protection Analyst will contribute to the success of Cigna International Health’s global privacy program by driving efficient, process-driven privacy operations within the Privacy Center of Excellence (COE).
This role is central to delivering consistent, scalable, and high-volume operational support, ensuring strong execution across key privacy processes. The data Protection Analyst will operate within a clearly defined framework, with a strong focus on quality and discipline, while partnering with senior privacy experts through effective escalation of complex or high-risk matters.
Key Responsibilities:
Core Privacy Operations (Primary Focus): Process Data Subject Rights (DSAR) requests using standard templates and workflows. Manage privacy requests intake, ticketing, and tracking tools. Maintain and update privacy registers, logs, and trackers. Support the processing of data breaches (administrative coordination). Ensure accurate documentation of cases and closure records. Maintain reviews' schedule.
Vendor & Contract Support (Non-Advisory): Complete privacy questionnaires (first-pass review), Support due diligence documentation collection and tracking, Process standard contract intake and coordinate routing to Legal/Privacy experts, Support template-based contractual privacy clauses population (non-negotiation)
Policy / Framework Operational Support. Support maintenance of: Records of Processing Activities (ROPA), Privacy policies and procedures (updates coordination). Assist in framework implementation tracking and documentation. Support audit readiness through document organization and evidence collection
Consent, Cookies & Compliance Operations. Support cookie and consent management updates, Maintain records of consent implementation status, Assist with compliance tracking dashboards and reporting
Reporting & Administrative Support: Prepare standard privacy dashboards and reports. Maintain metrics on DSARs, vendor reviews, and operational KPIs. Support inbox management (shared privacy mailboxes). Perform general administrative work (e.g., invoice follow-up, documentation)
Escalation & Governance Discipline: Identify and escalate: High-risk requests, Regulatory issues, Complex legal questions, Ensure strict adherence to defined escalation protocols and SOPs
Profile & Requirements:
- Law degree with broader European, Middle East or Asian legal knowledge
- 5+ years of experience in: Privacy operations, compliance operations, or legal operations
- Experience working with:
- Ticketing systems and workflow tools
- High-volume, process-driven environments
- Strong attention to detail and accuracy
- Ability to follow standard operating procedures (SOPs) rigorously
- Strong organizational and reporting skills
- Experience with data protection concepts (GDPR awareness)
- Experience with: DSAR processing, Vendor due diligence processes
- Certification (e.g., CIPP) is a plus but not required
- Fluent in English, with capability in a second language preferred but not required.
- Team Player.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Skills Required
- Law degree
- Broader European, Middle Eastern, or Asian legal knowledge
- 5+ years of experience in privacy operations, compliance operations, or legal operations
- Experience with ticketing systems and workflow tools
- Experience working in high-volume, process-driven environments
- Strong attention to detail and accuracy
- Ability to follow standard operating procedures rigorously
- Strong organizational and reporting skills
- Experience with data protection concepts and GDPR awareness
- Experience processing data subject rights requests
- Experience with vendor due diligence processes
- Fluency in English
- Capability in a second language
- CIPP or similar privacy certification
- Team-player capability
Cigna Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cigna and has not been reviewed or approved by Cigna.
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Strong & Reliable Incentives — Strong bonus outcomes are frequently highlighted, with annual bonuses described as really good alongside above-average salary levels. Stock or long-term incentive elements are also noted as part of the overall package in some roles.
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Leave & Time Off Breadth — Time-off benefits are portrayed as a meaningful part of total rewards, including generous PTO and flexibility that can enhance the perceived value of compensation. Flexible work-from-home arrangements are repeatedly linked with satisfaction about the overall package.
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Healthcare Strength — Health coverage is described as broad in design, with preventive care often covered at no charge in-network and options like virtual care and wellness incentives. A large provider network and strong digital tools are positioned as practical advantages when using benefits.
Cigna Insights
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
