We are seeking a detail-oriented and motivated legal assistant to support regulatory and compliance operations. This role will focus on administrative, documentation, and coordination activities and working alongside our senior compliance paralegal on regulatory analysis, form development, and stakeholder engagement.
The ideal candidate is highly organized, eager to learn, proactive, high energy and comfortable working with various systems, tools, and cross-functional teams.
Key Responsibilities
- Provide administrative support for SERFF filings, including tracking filing status, maintaining redlined documents, and organizing supporting documentation
- Maintain and update Confluence pages, including posting agendas and preparing meeting minutes
- Prepare and manage Jira tickets for form updates, regulatory changes, and project workflows based on compliance guidance
- Maintain and update State Information Guides, including tracking SERFF filing numbers and form editions
- Execute form updates within Silverlake Forms Designer based on redlines and compliance specifications
- Manage and maintain a compliance calendar, including regulatory deadlines and SERFF objection timelines, with proactive reminders
- Support compliance audits by assembling and maintaining form inventories and audit trackers across multiple jurisdictions
- Assist with documentation, reporting, and additional compliance-related administrative tasks as needed
Required Skills & Qualifications
- Excellent attention to detail and organizational skills
- Strong written communication skills
- Ability to work collaboratively with cross-functional teams
- Ability to learn new tools, systems, and workflows with guidance
- Strong willingness to learn and develop knowledge in regulatory compliance and insurance processes
Preferred Qualifications
- Familiarity with collaboration and project management tools such as Jira, Confluence, SharePoint, or Microsoft Teams
- Exposure to or interest in working with specialized compliance or forms management systems (e.g., Silverlake Forms Designer)
- Experience managing calendars, deadlines, or tracking workflows
Key Competencies
- High attention to detail and accuracy
- Strong organizational and time management skills
- Proactive and eager to learn
- Ability to manage multiple priorities in a structured environment
- Team-oriented with strong collaboration skills
Skills Required
- Excellent attention to detail and organizational skills
- Strong written communication skills
- Ability to work collaboratively with cross-functional teams
- Ability to learn new tools, systems, and workflows with guidance
- Strong willingness to learn and develop knowledge in regulatory compliance and insurance processes
- Familiarity with Jira, Confluence, SharePoint, or Microsoft Teams
- Exposure to Silverlake Forms Designer or similar forms management systems
- Experience managing calendars, deadlines, or tracking workflows
What We Do
ACORD (Association for Cooperative Operations Research and Development) is a global, nonprofit organization serving the insurance industry. ACORD enables greater efficiency, cost savings and data quality for all parties in the insurance value chain through the development of open consensus data standards along with tools to assist in their implementation. ACORD promotes technological and business innovation through the Insurance Innovation Challenge, an annual event that seeks individuals and organizations who demonstrate the ability to develop new products and services that bring positive change to the insurance industry. ACORD is committed to developing the next generation of industry professionals and college students through its Young Professionals' Scholarship Program and ACORD Scholars' Program. ACORD members worldwide include hundreds of insurance and reinsurance companies, agents and brokers, software providers, and industry associations. ACORD maintains offices in New York and London.
