Legal Assistant

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Everett, WA, USA
In-Office
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
TrueML is a fintech company building software to create positive experiences for consumers seeking financial health.
The Role
Why Sentry Credit?

After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by joining the TrueML family in 2025. Now, our story continues as we expand our team beyond Everett, WA and into Lenexa, KS; where we can partner more closely with TrueAccord as we revolutionize the debt resolution industry.


We are seeking a highly organized and disciplined Legal Assistant to support our legal recovery department. In this role, you will bridge the gap between our collection officers and legal counsel, ensuring that all litigation paperwork is filed accurately, deadlines are met, and legal accounts move efficiently through the court system.

What You'll Do:

    • Drive High-Volume Document Production: You will prepare and process a large volume of court documents, including summons, complaints, executions, and dismissals with speed and precision.

    • Own Docket Management: Maintain the legal calendar, tracking court dates, filing deadlines, and statutes of limitations to ensure no deadlines are missed.

    • Audit for "Legal Readiness": Review accounts for "legal readiness," ensuring all backup documentation (contracts, statements, proof of service) is organized and admissible.

    • Act as a Key Liaison: Communicate with court clerks, process servers, and sheriff’s offices regarding filing fees and service of process status.

    • Manage Case Data: You'll maintain accurate records within our case management system, tracking file statuses and financial data meticulously.

Who You Are:

  • An Experienced Professional: You bring 1–3 years of experience in a legal environment. (Collections, Creditor’s Rights, or civil litigation preferred).

  • A Strong Communicator: You are comfortable on the phone and can maintain your composure and professionalism when speaking with employers or opposing counsel.

  • Efficient and Accurate: You take pride in your proofreading abilities, knowing that in the legal world, the small details matter most.

  • A Tech Pro: You have a strong command of Microsoft Office and experience with collection software (e.g., CLS, Cogent, or JST). You’re comfortable navigating spreadsheets and using document templates to stay organized.

  • Knowledgeable & Compliant: You have a familiarity with the FDCPA and local Rules of Civil Procedure

Perks & Benefits

  • Flexible vacation

  • Medical/dental/vision insurance

  • Traditional/Roth retirement savings options

  • Company-paid disability and life insurance

  • Flexible Spending Account & Limited FSA

  • Family-friendly parental leave, volunteer and voting time off

  • On-demand wellness platform access for you and 5 friends and family

  • PerkSpot discount program for 900+ merchants nationwide

Onsite Work & Physical Requirements

This is an onsite position based in our local office and regular,  in-person attendance is an essential function of the role. The position requires collaboration, participation in in-person meetings, access to office resources, and partnership with cross-functional teams.
This role is primarily performed in a professional office environment and involves computer-based work, including extended periods working at a computer, using standard office technology, and communicating through verbal, written, and digital channels. The role may require moving throughout the office and occasionally lifting or moving office materials up to <10 pounds. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.
Such roles may require occasional flexibility outside of standard business hours to support business needs, cross-time-zone collaboration, or key meetings. Occasional local and/or international travel may also be required.


Personally Identifying Information 

We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.


Dedication to Diversity & Inclusion 

We are  an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

What the Team is Saying

Candace
Isaac
Christina
Emilia
Noelle
Nadav

TrueML Compensation & Benefits Highlights

  • Healthcare Strength Medical, dental, and vision coverage are offered with multiple plan options, including HSA‑eligible choices, alongside FSAs and employer‑paid life, AD&D, and short/long‑term disability. Wellbeing resources such as a 24/7 EAP and a wellness coaching app further bolster the health package.
  • Leave & Time Off Breadth Paid time off is described as generous or unlimited with paid holidays and volunteer days, and a remote‑friendly setup supports flexibility in taking time away. Paid parental leave for birth or adoption is also included.
  • Wellbeing & Lifestyle Benefits Perks include a home‑office stipend, retailer discounts via PerkSpot, travel assistance, and recognition rewards, complementing core benefits. These additions support day‑to‑day convenience and remote productivity.

TrueML Insights

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The Company
450 Employees
Year Founded: 2013

What We Do

TrueML makes financial technology that prioritizes customer experience and revolutionizes the experience of consumers seeking financial health. We’re a team of inspired data scientists, financial services industry experts, and customer experience fanatics creating experiences that serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring to ensure nobody gets locked out of the financial system. After more than 10 years in business, TrueML is excited to be expanding its footprint internationally. We are a growing, geographically diverse team with employees in 30 U.S. states and 7 different countries, with our key talent hub in LATAM. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference alongside hundreds of other inspired individuals.

Why Work With Us

Our functional teams are a diverse mix of employees from different backgrounds and geographies, with each individual bringing unique perspectives and experiences that encourage increased innovation in our products and services. Join TrueML and make a difference alongside hundreds of other inspired individuals doing impactful work.

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TrueML Offices

Remote Workspace

Employees work remotely.

TrueML is excited to be a remote-first company with team members across the US, Canada, and several countries in LATAM (Mexico, Argentina, Dominican Republic, and Costa Rica). Our teams frequently digitally collaborate & socialize across borders.

Typical time on-site:
US
Argentina (Remote Hub)
Mexico (Remote Hub)
Dominican Republic (Remote Hub)
San Francisco, CA
Costa Rica (Remote Hub)
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