Legal Client Advisor Intern

Posted Yesterday
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Milwaukee, WI
Hybrid
Internship
Legal Tech • Professional Services • Software • Business Intelligence • Consulting
Leading the future of legal tech with AI-driven expert witness solutions and litigation intelligence.
The Role
The Legal Client Advisor Intern will assist the Client Advisory team, focusing on client communication, project tracking, and ensuring service delivery for attorney clients.
Summary Generated by Built In
Company Description

 Expert Institute is the nation’s leading expert consulting and insights platform, empowering law firms with expert witness recruiting, litigation research, medical insights, and comprehensive due diligence. Since 2010, we have partnered with over 5,000 law firms nationwide, providing strategic support through our proprietary SaaS platform, Expert iQ.

Job Description

About the Internship
Our January–May Research Advisory Internship offers hands-on exposure to litigation support, expert witness strategy, and client service within a fast-paced, technology-driven environment. Interns work closely with our Client Advisory team to support active attorney engagements, ensure timely delivery of our services, and strengthen client relationships through direct communication.

Key Responsibilities

  • Conduct multiple phone calls to attorney clients to confirm receipt of Expert Institute deliverables and surface any outstanding needs

  • Ensure client success through timely follow up on product delivery and completion

  • Track project progress in Expert iQ and help maintain accurate client records

  • Proactively identify missing information or potential issues and escalate to Client Advisors

  • Build rapport with attorney-clients through clear, professional communication

Qualifications

  • Pursuing a Bachelor’s degree (BA or BS)

  • Available to work in person in Milwaukee ~15-20 hours per week 

  • Confident phone communication skills and professional presence

  • Exceptional attention to detail and strong organizational abilities

  • Analytical thinker with problem-solving initiative

  • Strong written and verbal communication skills

  • Ability to manage multiple tasks in a deadline-driven environment

  • Interest in legal services, research, or professional consulting preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

What the Team is Saying

Austin
Nora
Chelsea
Meredith Kalberer
Celia
Bill
Jason
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The Company
Milwaukee, WI
185 Employees
Year Founded: 2011

What We Do

Expert Institute is the leading legal technology platform transforming the way attorneys navigate high-stakes litigation. Since 2010, we’ve been reimagining how law firms leverage expert witnesses, and legal intelligence—combining human expertise with cutting-edge AI to drive better outcomes, faster.

Through our proprietary Expert iQ platform, attorneys gain unmatched access to world-class subject matter experts, litigation intelligence, AI-powered medical record analysis, and precise future cost projections. Every insight, every expert, and every analysis is strategically tailored to give our clients the advantage they need.

Powered by a team of legal strategists, developers, and physicians, Expert Institute integrates technology and expertise to propel litigation teams ahead of the curve. From complex personal injury cases to nationwide mass torts, we deliver the intelligence attorneys need to outmaneuver the opposition and secure better results.

Headquartered in New York City, we partner with over 5,000 law firms nationwide—including Am Law 100 firms, top plaintiff practices, and boutique litigation teams. Attorneys rely on Expert Institute for precision, speed, and a decisive edge at every stage of litigation.

At Expert Institute, we aren’t just elevating cases—we're redefining the future of legal strategy.

Why Work With Us

Expert Institute is a team of born innovators making an impact on the legal-tech industry. We are focused on creating a truly fantastic culture with meaningful team values. Our employees are our greatest assets, and we believe in providing the support and guidance to help our employees grow, and position them for success throughout their career.

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Expert Institute Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Milwaukee, WI
New York, NY
Learn more

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