Search the 11 jobs at Expert Institute

Manage high-value subscription accounts, building strong relationships with attorney clients. Oversee communications, track account health, and collaborate with Sales for renewals. Increase service usage, provide exceptional client experiences, and support team projects in a fast-paced environment.

Research Operations Analysts ensure high-quality service delivery while maintaining efficiency and managing expert requests. They review and approve expert assignments, conduct quality assurance on deliverables, and collaborate with multiple teams to ensure client satisfaction and meet performance metrics.

The Legal Nurse Consultant provides clinical and educational resources to clients by intaking details of complex medical cases, performing chart reviews focusing on standard of care, assisting in expert searches for cases, and conducting primary research with the help of in-house MDs.

The Customer Success Manager at Expert Institute is responsible for managing high-value subscription accounts, building relationships with attorney clients, overseeing client communications, and maximizing retention rates. They work closely with sales to prepare accounts for renewal and support the Medical and Research teams in delivering an exceptional client experience.

The Research Operations Coordinator will conduct legal research, analyze legal documents, manage data in CRM systems, engage with attorney clients, and support various administrative tasks to ensure positive outcomes for legal cases.

As a Business Development Representative, you will increase market share by making phone and email outreach to prospective clients, articulating how services add value, setting meetings for sales teams, and managing prospect databases. You will work collaboratively with a team and gain sales experience through mentorship and training.

Research Analysts at Expert Institute are responsible for sourcing and vetting expert witness candidates to support attorney clients. They conduct background research, manage multiple cases, connect with professionals, and deliver expert recommendations while ensuring a great client experience.

The Research Intern will assist in the core functions of the research department by conducting legal research, analyzing documents, managing profiles in CRM databases, and supporting administrative tasks and quality of deliverables for clients.

As a Sales Development Representative, you will engage with prospective clients primarily through phone and email outreach, pitching the value of Expert Institute's services. You will set meetings for the sales team and contribute to increasing market share, all while receiving training and mentorship to advance your career.

The Customer Success Manager at Expert Institute will manage and grow subscription accounts, building strong relationships with attorney clients. Responsibilities include tracking account health, overseeing client communications, presenting proposals, and collaborating with internal teams to enhance client experience. The role emphasizes relationship management and achieving ambitious goals in a fast-paced tech environment.

The Business Development Representative (BDR) role involves outreach to potential clients, delivering value propositions, and organizing meetings with sales or customer success teams. BDRs will collaborate with regional teams, engage with attorneys, manage prospect databases, and ensure continuous follow-up on sales opportunities.