Legal Claims Assistant II

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Weekly hours may fluctuate depending on business needs.
 

We’re looking for a Legal Claims Assistant II to join our team!

As a Legal Assistant II, you will play an integral role in the Legal Claims Department, working closely within a team to provide legal assistance to teams.  This exciting in-house role is based in our Toronto office at 700 University Avenue. 

Your responsibilities will include, but may not be limited to:

• Working in a paper-less environment

• General assisting duties and responsibilities related to management of legal practices

• Setting up new files electronically, drafting correspondence, court documents, briefing files and ultimately closing files

• Scheduling examinations for discovery, examinations under oath, mediations, meetings, and various hearings at Court

• Maintaining Legal Counsel’s calendar, updating events into various tracking platforms, supervising their practice and ensuring deadlines are met

• Word Processing, electronic filing and general office duties

• Occasionally acting as a backup to cover absences

You must have:

• College diploma from either a legal office administration or law clerk program, or equivalent work experience

• Experience working as a legal assistant, preferably within an insurance defence or personal injury law firm in both bodily injury and LAT matters

• Working knowledge of the Rules of Civil Procedure and LAT procedures

• Knowledge of Loss Transfer and Priority Dispute procedures

• Experience assisting in Professional Negligence, Error and Omissions, Director and Officer Liability, Employment and Human Rights, Property, Construction, Surety, Marine, Class Action, or Abuse Claims is an added asset

Your skills:

• Strong document management skills with the ability to learn and utilize Intact’s various software programs, including iManage, Citrix, ACL, Kofax, Contact Claims, Contact People and the Microsoft Office package of programs

• Ability to prioritize, organize and execute your tasks in a quality manner with a fast turnaround

• A desire to be a part of our #oneteam philosophy, supporting our insureds, adjusters, claims representatives, law clerks, legal assistants and lawyers, with a view to customer satisfaction and business continuity

• Excellent attention to detail and sound proofreading skills, ability to prioritize and organize

• Excellent communication, listening, organizational, interpersonal and problem-solving skills exercise sound judgment and take initiative

• Demonstrate a disciplined approach to work

• Comfort working in a paperless environment

#LI-Hybrid

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We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.