Position: Legal Assistant
Reports to: Supervising Attorney
FLSA Status: Non-Exempt
SUMMARY:
The Legal Assistant serves as the primary point of contact for clients, conducting bilingual intake interviews and maintaining ongoing communication throughout the life of each case. This position supports attorneys with case preparation, legal research, and drafting of documents while ensuring accurate and confidential file management. Responsibilities also include scheduling, coordinating translation and interpretation services, and providing culturally competent support and referrals to community resources as needed.
ESSENTIAL FUNCTIONS
Client Intake & Communication
• Serve as the first point of contact for clients, conducting intake interviews in English and Spanish
• Gather and document essential case information with professionalism, empathy, and discretion
• Maintain ongoing communication regarding case updates, required documentation, and next steps
• Respond to incoming calls and follow up with clients to obtain requested information
Case Preparation & Legal Support
• Assist attorneys with case preparation, including drafting letters, forms, declarations, and other legal documents
• Conduct legal and factual research to support case strategy and filings
• Apply knowledge of housing, immigration, or related legal matters to support form completion, evidence gathering, and case coordination
File & Records Management
• Organize and maintain physical and electronic client files, ensuring accuracy and confidentiality
• Track case milestones, deadlines, and required documentation
Scheduling & Coordination
• Schedule consultations, hearings, and client meetings while managing calendars and deadlines
• Coordinate translation and interpretation services, including translating client statements and supporting documents
Client Support & Community Resources
• Provide culturally competent support to diverse clients, including individuals who identify as LGBTQ+ and those navigating sensitive personal matters
• Connect clients with appropriate community resources and referrals
• Perform additional duties to support team and organizational needs
QUALIFICATIONS
Required
• Minimum 3 years’ experience in office administration, administrative assistant, personal assistant, or similar work experience or equivalent education.
• Fluency in both Spanish and English, with excellent written and verbal communication skills in both languages
• Prior work experience in a legal or social services, including client facing support experience.
• Demonstrated ability to serve clients with compassion, cultural humility, and professionalism
• Strong organizational skills and the ability to manage multiple priorities in a fast paced environment
• Proficiency with office software (Microsoft Office, case management systems, etc.), ability to learn new software as needed
Preferred
• Experience working with LGBTQ+ clients and understanding of their unique legal and social service needs
• Experience supporting housing law, immigration law, or related practice areas
• Familiarity with community based organizations or advocacy work
Personal Attributes
• Warm, approachable, and able to build rapport with clients from diverse backgrounds
• Highly reliable, detail oriented, and self motivated
• Able to maintain confidentiality and handle sensitive information with care
• Strong team player with a commitment to equity, inclusion, and client centered service
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status.
The Center requires that all staff working in Health Services clinical site locations receive the most up-to-date Influenza vaccinations and strongly recommends that staff also receive the latest COVID-19 vaccine. Staff not working at any of the Center’s clinical sites are encouraged to receive the latest COVID-19 and Influenza vaccines but are not required to do so. For more information, please contact [email protected].
Skills Required
- Minimum 3 years of experience in office administration, administrative assistance, personal assistance, or similar work, or equivalent education
- Fluency in Spanish and English with excellent written and verbal communication skills in both languages
- Prior work experience in legal or social services, including client-facing support experience
- Ability to serve clients with compassion, cultural humility, and professionalism
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office and case management systems, with ability to learn new software
- Experience working with LGBTQ+ clients and understanding their legal and social service needs
- Experience supporting housing law, immigration law, or related practice areas
- Familiarity with community-based organizations or advocacy work
What We Do
Since 1969 the Los Angeles LGBT Center has cared for, championed and celebrated LGBT individuals and families in Los Angeles and beyond. Today we are the world's largest provider of programs and services for LGBT people. We’re also a fun, inspiring and rewarding place to work, with 500+ staff and hundreds of volunteers united by a common goal to make the world a better place for LGBT people. If you're passionate about caring--and advancing equality--for LGBT people, we invite you to consider joining the organization where you can make the greatest possible impact: the Los Angeles LGBT Center.
