What to expect:
The HR Business Partner-Leave and Accommodation Management is a high-visibility role responsible for designing and standing up a centralized Leave of Absence (LOA) and Accommodation function at United Ground Express (UGE). This role will build the strategy and process to centralize these functions into a single, scalable Center of Excellence (COE) that ensures compliance, consistency, and strong employee experience. The ideal candidate is equal parts builder and expert practitioner. We are looking for someone with deep knowledge of FMLA, ADA, state/local leave laws, and workers’ compensation interplay, and who has also led or significantly contributed to standing up or transforming a centralized leave/accommodation function from the ground up.
How you will make an impact:
Leave of Absence Administration
- Design and help implement a centralized model for leave of absence and accommodation administration.
- Partner with a Project Manager to develop end-to-end process maps, workflows, SOPs for all applicable leave types.
- Process and administer employee leave requests in accordance with FMLA, ADA, state leave laws, and company policies.
- Serve as a primary contact for employees and managers regarding leave status, eligibility, and documentation requirements.
- Generate and send required notices, forms, and correspondence accurately and timely.
- Coordinate with payroll, benefits, and HR teams to ensure accurate pay and benefit continuation during leave periods.
- Track leave balances, return-to-work dates, and required certifications in the leave management system.
- Support the ADA interactive process by scheduling meetings, documenting discussions, and tracking deadlines for follow-up meetings, accommodations and reevaluation.
- Maintain confidential employee leave files and ensure compliance with all recordkeeping requirements.
- Identify when complex cases, unclear documentation, or disputed accommodation requests should be escalated.
- Help define and track key metrics (i.e.- case cycle time, return-to-work rates, compliance, employee satisfaction, etc.)
What you will bring:
Required Experience, Qualifications & Skills:
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 5-8 years of HR experience, with significant depth in leave of absence and accommodation administration.
- Strong working knowledge of employment law as it relates to leave and disability/accommodations (FMLA, ADA and applicable state and local leave regulations required.
- Demonstrated experience building, redesigning, or centralizing an HR function or shared-services model.
- Proficiency in HRIS and Microsoft Office Suite.
- Strong communication, organization, and time-management skills.
- Ability to handle confidential information with discretion.
Note: For internal UGE candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition SharePoint Page or by clicking here: Internal_Candidate_Eligibility_Form.2024
Total Rewards:
Salary will be competitive and commensurate with experience.
As a UGE employee you’ll receive the following:
- Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.
- Discount Program: 20% off for flight tickets with United Airlines
- Vacation, Sick Time, and Floating Holidays
- Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
- Flexible Spending Accounts, Long Term Disability,
- 401(k)
- Paid Training
- Paid parking or transportation assistance
- Participation in the UGE annual incentive plan
ADA Specifications
- Repetitive motions that may include the wrists, hands, and/or fingers.
- Requires ability to use computers and other office equipment.
- Requires ability to sit, stand and walk for extended periods of
- Ability to pass all pre-screening clearances applicable to position qualifications.
United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, or related field
- 5-8 years of HR experience with depth in leave of absence and accommodation administration
- Strong working knowledge of employment law related to leave and disability (FMLA, ADA, state/local leave laws)
- Demonstrated experience building, redesigning, or centralizing an HR function or shared-services model
- Proficiency in HRIS
- Proficiency in Microsoft Office Suite
- Strong communication, organization, and time-management skills
- Ability to handle confidential information with discretion
- Ability to pass all applicable pre-screening clearances
What We Do
United Ground Express (UGE) is a wholly owned subsidiary of United Airlines that provides airport ground-handling services across more than 60 line stations and multiple hubs. UGE delivers ramp operations, passenger services, baggage handling, aircraft appearance and ground support for United and partner carriers, prioritizing safety, reliability and customer service while offering career growth and operational support at airports nationwide.
