Service Center
CSCS TXJob Summary
Leave Administrator - This position will coordinate with Workday and Leave Administration Partners, to provide in-house administration of leaves of absence including but not limited to: FMLA, State Leave, STD, LTD, Military leaves, and unpaid personal leaves. This position will also coordinate leave with disability insurance benefits, and paid time off programs. Additionally, this position will communicate with management and teammates regarding the status of teammate leave of absence working specifically with the teammates to return to work. Bi-lingual is a plus.
Essential Duties & Responsibilities:
- Administers FMLA and non FMLA leave of absence programs
- Coordinates the leave program using several databases, Workday, TAM, ADP, LFG
- Works with Leave Partner to coordinate the Leave of Absence per company policy
- Facilitates leave and appropriate leave status via Workday
- Communicates with teammates regarding completed certification and recertification forms
- Notifies teammates of the status of their group benefit coverage, rights and obligations, and requirements for returning to work
- Coordinates communication between teammates and managers during the leave
- Answers questions from teammates and managers regarding FMLA and non FMLA leaves of absence
- Coordinates the return-to-work process for FMLA and non FMLA leaves of absence
- Receives requests for other types of disability related leave, including, but not limited to, leave requested as a reasonable accommodation under the ADA and leave arising out of a work related injury or illness
- Coordinates with other internal departments and external insurance companies to coordinate the payment of paid time off benefits and disability leave benefits
- Communicates with teammates and managers regarding leave designation and status to return
- Maintains teammate leave information in databases and performs other tasks to ensure accuracy of teammate leaves of absence
- Provides reports from various databases to management on leave status
- Ensures confidentiality of teammate medical and leave records is maintained and ensures continued compliance with HIPAA Privacy laws.
- Maintains up-to-date working knowledge of relevant laws including, but not limited to, FMLA, ADA, workers compensation, and HIPPA Privacy,
- Identifies and attends professional development programs as appropriate.
- Performs other duties as assigned.
Education & Experience:
- Bachelor’s Degree (B.A.) in Human Resources, Business, or related field
- At least 3 years’ experience working in a same or similar role administering FMLA and non FMLA LOA’s;
- Or an equivalent combination of education and experience
Knowledge, Skills & Abilities:
- Ability to communicate complicated legal requirements in plain English so they are easily understood by teammates and manager
- Strong written and verbal skills
- Customer service focused
- Experience working with Excel, Word, and database systems
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and procedure manuals.
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
This Company is an equal opportunity employer.
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
Skills Required
- Bachelor's Degree in Human Resources, Business, or related field
- At least 3 years' experience administering FMLA and non FMLA leaves
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future. With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry. Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program. At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact. Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace

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