About Goosehead
Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members.
Job Summary
The Learning Management System (LMS) and Effectiveness Analyst is responsible for the management, configuration, maintenance, and continuous improvement of the organization’s Learning Management System. This role involves collaborating with various stakeholders to ensure the LMS meets business needs, enhances user experience, and supports the organization’s training and development goals. The LMS Analyst is also tasked with generating reports, troubleshooting issues, and ensuring the system remains up-to-date with industry standards and technological advancements.
This role will also assist with the stand up of necessary tools, templates, resources for the Talent & Development Team and support with processing invoices, payments and expenses for our Vendor solutions
LMS Administration: Manage, configure, and maintain the Learning Management System to support training initiatives and enhance user engagement.
User Support & Troubleshooting: Provide technical support to users, resolve issues, and ensure a seamless user experience.
Reporting & Analytics: Generate detailed reports and analytics to evaluate training effectiveness and inform decision-making processes.
Content Management: Upload, test, and maintain course materials, ensuring accuracy, accessibility, and proper functioning.
System Configuration: Customize the LMS to align with business requirements, including creating user roles, permissions, and learning paths.
Stakeholder Collaboration: Work closely with internal teams to gather requirements, deliver training content, and improve learning delivery.
Continuous Improvement: Monitor system performance and recommend enhancements to optimize the user experience and learning outcomes.
Compliance & Security: Ensure the LMS complies with applicable data protection and privacy standards.
Process Documentation, Tools, & Resources
Benefits Summary
- High quality voluntary health, vision, disability, life, and dental insurance programs
- 401K Matching Plan
- Employee Stock Purchase Plan
- Paid holidays, vacation, and sick leave
- Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness
- Financial Solution Program
Equal Employment Opportunity
Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.
To learn more about our job opportunities, apply here. We look forward to speaking with you!
Skills Required
- Learning Management System administration and configuration
- User support and technical troubleshooting for LMS users
- Reporting and analytics generation to evaluate training effectiveness
- Course content upload, testing, and content management
- System configuration: user roles, permissions, and learning paths
- Collaborate with internal stakeholders to gather requirements and deliver training
- Monitor system performance and recommend improvements
- Ensure LMS compliance with data protection and privacy standards
- Process documentation, creation of tools and templates for Talent & Development
- Support processing of vendor invoices, payments, and expenses
What We Do
Goosehead Insurance is an innovative independent personal lines insurance agency that distributes its products and services through corporate and franchise locations throughout the United States. Founded in 2003, the company focuses on providing extraordinary value by offering a broad choice of products and a world-class service experience, representing over 200 insurance companies that underwrite both personal and commercial lines.
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