Learning Specialist, Risk Services

Posted 10 Days Ago
Be an Early Applicant
Mississauga, ON, CAN
In-Office
75K-105K Annually
Senior level
Insurance • Financial Services
The Role
Designs, develops, delivers, and evaluates training and curriculum for internal and external Risk Services customers. Assesses training needs, creates courseware and online help, manages multiple priorities, builds stakeholder relationships, and ensures training solutions align with business objectives.
Summary Generated by Built In

What it’s like to be a Northbridge Learning Specialist Risk Services 

As a Learning Specialist on our Risk Services Learning & Development team, you’ll play a key role in building the knowledge, skills, and capabilities that help our business thrive. This is a hands-on, end-to-end learning role where you'll design, develop, implement, and facilitate training programs that support onboarding, operational excellence, change initiatives, and employee development across Risk Services.

Working within a small, highly collaborative team, you'll have the opportunity to partner directly with subject matter experts and business leaders, create engaging learning experiences, support national programs, and influence how learning is delivered across the department. We're looking for someone who is curious, proactive, and eager to learn the business—someone who enjoys wearing multiple hats and taking ownership of learning solutions from concept to delivery.

We want your talent!

If you are great at:

  • Balancing multiple learning and development initiatives in a fast-paced environment

  • Designing and developing training material for internal and external customers

  • Taking initiative and independently driving projects from idea to execution

  • Building strong relationships and collaborating with business partners and subject matter experts

  • Bringing curiosity, creativity, and attention to detail to everything you do

You have:

  • Minimum requirements include a bachelor’s degree

  • Certification in Adult Education is preferred

  • 5+ years of experience in Learning & Development, training delivery, instructional design, or corporate education

  • Experience designing and developing learning content, curriculum, onboarding resources, and training materials

  • Strong facilitation skills across classroom, virtual, and blended learning environments

  • Experience creating eLearning solutions and digital learning content; familiarity with Articulate Storyline and Workday Learning is an asset

  • The ability to gather information, learn complex business processes, and translate them into effective learning solutions

  • Bilingualism in French and English is not required but is considered a strong asset

We really mean it when we say we put you first. Here are a few ways how:

  • Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.

  • We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more! 

  • We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

  • We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

  • NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

We’re committed to pay transparency and fairness. The base salary range for this role is $75,000 - $105,000, which reflects the expected base pay – not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back — we’d still love to hear from you.

This is a real opportunity — we’re actively hiring! If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human-centered hiring decisions, and are committed to giving every application the attention it deserves.

#LI-Hybrid  #LI-SK1

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Skills Required

  • Bachelor's degree
  • Minimum 5 years teaching/training experience in a corporate environment
  • Ability to generate courseware, online help, and curriculum materials
  • Proficiency with Microsoft products (Windows XP, Word, Excel, PowerPoint, Outlook, Project, SharePoint), Visio, Adobe Writer, Mac
  • Certification in Adult Education
  • Experience designing applications for e-learning
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The Company
HQ: Toronto, Ontario
1,863 Employees

What We Do

Northbridge Financial Corporation (NBFC) is a leading commercial property and casualty insurance group that has helped protect Canadian businesses for 100 years. We offer a wide range of innovative solutions through our Northbridge Insurance, TruShield Insurance, and Federated Insurance brands. We’re passionate about protection, prevention and progress – for our customers, and in our communities. Our exceptional service and extensive offerings help Canadian businesses succeed, while our enthusiastic team works to support and uplift our neighbours from coast to coast to coast. We’re proud to be 100% Canadian and are wholly owned by Fairfax Financial Holdings Limited. We love where we work and think you will too!

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