7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
Summary:
We are looking for a Learning Specialist/Facilitator who is passionate about developing the next generation of 7-Eleven leaders. The Learning Specialist/Facilitator will own the learning experience by leading the in-class and virtual delivery of courses/programs and coaching.
In this position you will interact with and impact 7-Eleven team members at all levels—from individual contributors to executives—both new and existing Associates and Franchise Business Owners.
The Learning Specialist/Facilitator is charged with effectively managing a classroom, handling logistics, and ensuring a positive experience for all classroom sessions. They are also responsible for sharing key insights with stakeholders.
In this role, you will have the opportunity to work collaboratively with a team and key stakeholders as well as independently to conduct sessions.
We are looking for someone who is self-driven and excels at helping individuals translate organizational strategies into actionable behaviors and capabilities that help drive results across the enterprise. This role requires someone who can effectively communicate with and influence senior leaders and Franchise Business Owners. Our ideal candidate will have multifaceted experience—both in developing and delivering programs—with a knack and passion for facilitation. You will have the unique and exciting opportunity to develop transformational leaders for a well-known international brand.
Learning Delivery Facilitators/Coordinators…
- Create impactful experiences that elevate individual and team performance
- Connect Leadership Principles and Values to developmental actions
- Balance sound theory with practical knowledge when delivering content
- Manage time like a pro, meeting targeted course goals in a flexible but deliberate way
- Modify approaches to meet the needs of learners by effortlessly reading people
- Adapt quickly when the unexpected occurs
- Engage and motivate those around them through their natural positive energy
- Ask challenging and thought-provoking questions in a humble and inquisitive way
- Receive gratification from developing others and seeing them meet personal goals
- Embrace continuous improvement and feedback to refine and enhance learning approaches
Education:
- Education: Bachelors/4 Yr Degree
- Experience: 5-7 years in a Learning and Development/Facilitation role, preferably in a retail/restaurant operations environment (retail operations experience preferred)
Skills and Responsibilities:
- Excellent verbal and written communication skills
- Strong problem solving, decision making and financial analysis skills
- Team-collaboration and growth mindset
- Strong organizational skills with the ability to multi-task
- Previous experience in Facilitation, Instructional Design, and/or Leadership Development
- Excellent computer/technology skills and a predisposition for problem solving.
#LI-TD1
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.
Skills Required
- Bachelor's degree or four-year degree
- 5-7 years of experience in learning and development or facilitation
- Experience in facilitation, instructional design, or leadership development
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making skills
- Strong organizational and multitasking skills
- Excellent computer and technology skills
- Financial analysis skills
- Retail or restaurant operations experience
7-Eleven Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 7-Eleven and has not been reviewed or approved by 7-Eleven.
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Healthcare Strength — Medical, dental, and vision coverage are offered, alongside life insurance, FSAs, and 24/7 EAP and mental‑health resources. Multiple plan options, regional offerings, and dependent coverage are described for eligible employees.
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Leave & Time Off Breadth — Paid time off covers vacation, sick, and personal days, with additional allowances for holidays, bereavement, and jury duty leave. PTO typically accrues based on hours worked.
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Career-Linked Recognition & Rewards — Bonuses, leadership shoutouts, store/company-wide visibility, and employee referral rewards are part of the rewards framework. Opportunities for career growth and tuition assistance are also mentioned.
7-Eleven Insights
What We Do
7-Eleven introduced the world to convenience. And in return, the world made us the #1 convenience retailer. It started with a simple idea – give customers what they want, when and where they want it. That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.
