Learning Programs Specialist (1 year Contract)

Posted 7 Days Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Mid level
Big Data • Machine Learning • Software • Analytics
We are a leader in Analytic Process Automation.
The Role
The Learning Programs Specialist will organize and support education programs, manage communications, and ensure high-quality learning experiences for various users.
Summary Generated by Built In

Meet the Moment with Alteryx


We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.


You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.


If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.

Learning Programs Specialist 

Team: Customer Experience (CX), Education Services 
Reports to: Senior Manager, Education Services 

 

Role Summary 

We are looking for a highly organized and detail-oriented Learning Programs Specialist to support our global education programs. This role plays a critical part in ensuring the seamless execution of customer education, academic programs, and internal enablement initiatives. 

 

You will act as the programmatic backbone across multiple learning platforms and programs, helping deliver high-quality learning experiences for students, customers, and internal teams. 

 

Key Responsibilities 

Academic Program Support (SparkED) 

  • Respond to inquiries from professors and students regarding SparkED licenses in a timely and professional manner 

  • Review and analyze blocked verification requests (SheerID), providing clear guidance and actionable feedback to users 

  • Ensure a smooth and positive experience for academic users engaging with SparkED 

 

Technical Enablement Support 

  • Manage the technical enablement inbox, triaging and responding to internal inquiries with accuracy and clarity 

  • Coordinate and schedule internal enablement sessions, including: 

  • Managing stakeholder calendars 

  • Sending session invitations, recap emails, and tracking participation 

  • Support the delivery of high-quality internal training experiences 

  • Coordinate end-to-end onboarding for new hires within internal technical teams, ensuring a smooth transition through self-service digital learning and system access 

  • Collaborate with Revenue Operations to design and maintain learning completion dashboards, ensuring data accuracy to effectively measure and demonstrate enablement impact 

  • Drive continuous improvement in scheduling, documentation standards, and operational efficiencies 

 

Learning Management & Content Operations 

  • Upload and maintain learning content across platforms, ensuring accuracy, consistency, and quality 

 

Customer-Facing (Docebo LMS): 

  • Publish Instructor-Led Training (ILT), digital learning, and video content 

  • Ensure courses are properly configured, tested, and accessible 

 

Internal Platforms (Seismic / Galaxy): 

  • Upload and maintain internal enablement content 

  • Ensure content is well-organized, up to date, and easy to discover 

 

Qualifications 

  • 2-3 years of experience in learning operations, program coordination, customer support, or a related role within a services or education organization 

  • Strong organizational skills and attention to detail 

  • Excellent written communication skills (clear, professional, and user-friendly) 

  • Ability to manage multiple workflows and prioritize effectively in a fast-paced environment 

  • Comfort working across multiple systems and tools (e.g., LMS platforms, shared inboxes, scheduling tools) 

  • A proactive mindset with a focus on improving processes and user experience 

 

Nice to Have 

  • Experience with LMS platforms (e.g., Docebo, Seismic, Galaxy) 

  • Familiarity with academic programs or student verification tools (e.g., SheerID) 

  • Experience supporting internal training or enablement programs 

 

#LI-MP1

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Skills Required

  • 2-3 years of experience in learning operations
  • Strong organizational skills and attention to detail
  • Excellent written communication skills
  • Ability to manage multiple workflows
  • Comfort working across multiple systems and tools

Alteryx Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alteryx and has not been reviewed or approved by Alteryx.

  • Fair & Transparent Compensation Pay is frequently characterized as fair and competitive for the role, with total compensation (including stock/equity and benefits) described as a point of strong satisfaction. Competitive salaries and commissions are positioned as a tool to attract and retain talent.
  • Healthcare Strength Medical, dental, and vision coverage is described as comprehensive, including employer-paid coverage for employees alongside life and disability insurance, FSAs, and mental health support. Wellness programming and related supports (such as fitness reimbursements and organized workouts) reinforce the perceived strength of health-related offerings.
  • Wellbeing & Lifestyle Benefits Perks and lifestyle supports are described as broad, spanning items like health club reimbursement, home-office stipends for remote work, commuter support, and office amenities such as meals and snacks. Flexibility-oriented benefits are also present through hybrid/virtual eligibility and volunteer time.

Alteryx Insights

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The Company
HQ: Irvine, CA
1,786 Employees
Year Founded: 1997

What We Do

Alteryx is a leader in Analytic Process Automation (APA). The Alteryx APA platform unifies analytics, data science and business process automation in one easy-to-use platform to accelerate digital transformation. Every data worker, regardless of technical acumen, is empowered to be curious and solve problems.

Why Work With Us

Alteryx’s mission is to deliver breakthroughs. We promise customers our technology will help them deliver breakthrough outcomes. We make a similar commitment to employees: Working at Alteryx will be your breakthrough. Whether you are looking to make a change in your career or your life, Alteryx is a place where you will make it happen.

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