Learning Program Manager

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Job Summary:

The Learning Program Manager role is responsible for assessing the learning needs of the business, creating learning programs using adult learning principles and a variety of learning techniques, working with stakeholders and instructional designers to form the content within the learning journey, training and evaluating learning delivery specialists to implement the learning program, and continuously evaluating and improving the learning program to achieve high levels of efficiency and effectiveness.

This role is the owner from end to end of specific learning program(s), primarily focused in professional and leadership development, and is accountable to ensure the learning experience is relevant and timely. This requires the Learning Program Manager to stay closely connected with the business and the roles/skills within the business, anticipate changing demands and needs from the business, and manage relationships with stakeholders to build and maintain credibility. This role reports to the Director of Learning Programs and Training Delivery.
Key Responsibilities

• Consult with the business to identify the skills needed for today and in the future for the business; conduct needs assessments, skill and knowledge mapping

• Create, implement, and continuously improve learning programs focused on specific roles/skills within the business, using adult learning principles, diverse learning modalities, and the pragmatic needs of the business

• Partner with SMEs in the business, learning delivery specialists, instructional designers and content curators, and the learning technology team to create relevant and timely learning programs that effectively and efficiently ramp new employees into their role as quickly as possible, and provides continued functional skill development for more experienced employees

• Evaluate effectiveness of learning programs using Kirkpatrick’s evaluation model, and augment the program to achieve improved results

• Train and evaluate learning delivery specialists in the business to deliver a positive learning experience for employees

• Monitor progress and completions of participants through the learning program, identifying solutions to any barriers in successful completion

Requirements

• Minimum 3-5 years in Learning & Development, focused on adult learning

• 2 years of leadership development experience

• Experience in instructional design, program and curricula development

• Expertise in learning and program evaluation

• Knowledge of adult learning principles, learning best practices and innovation

• Experience designing and delivering learning in a variety of modalities

• Learning technology and management system experience preferred

• Strong collaboration and influence skills

• Organized with strong time management and prioritization skills

• High sense of accountability and assertiveness

• Strong communication skills

• Process oriented with a focus on execution

What you can expect from us:

• Competitive Compensation - Including performance-based bonuses that reward your contributions.

• Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.

• Generous Time Off – Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday.

• Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.

• A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Progress Residential is a proud Equal Opportunity employer, m/f/d/v.